Business Development Representative

Sales @ Gradient Labs

AtGradient Labs, we’re on a mission to make exceptional customer service the norm.

Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes.

We're a collaborative, ambitious team of 20+ founded in London and rapidly expanding our footprint with our NYC hub.

If you’re excited about working directly with the CEO and co-founder and the opportunity of building a groundbreaking sales engine for a technically sophisticated and powerful B2B AI product, we’d love to hear from you.

🌟 As a Business Development Representative, you will...

• Build our pipeline: Drive outbound lead generation through strategic prospecting, cold calling, and social selling to keep our sales funnel flowing

• Hunt for opportunities: Research and identify high-value prospects, craft compelling outreach sequences, and book qualified meetings for Account Executives

• Master the art of first contact: Use your communication skills to break through to hard-to-reach prospects and spark conversations that matter

• Collaborate across time zones: Work seamlessly with our UK-based CEO and sales team, ensuring smooth handovers and aligned targeting

🌟 We're looking for someone who has...

• Outbound sales experience: The ideal applicant will have 1-2 years of outbound experience focused on finding net new logos (in B2B SaaS and/or greenfield products experience is a plus)

• Hunter mentality: Thrives on the opportunity of being a connector and reaching new prospects through creative means, opening doors that others can't

• Communication excellence: Writes compelling emails, holds engaging phone conversations, and isn't afraid to pick up the phone

• Tech-savvy: Comfortable with modern GTM tools for prospecting (e.g. Clay, Apollo, Hubspot) and an eagerness to learn the latest AI-based technology

• Resilient and results-driven: Handles rejection well, stays motivated, and consistently hits activity targets

• Collaborative: Works effectively across teams and time zones in a remote-first environment

Why join Gradient Labs?

This is your chance to help build the sales engine from the ground up at a cutting-edge AI company. You'll work directly with our founding team, figure out what works together and grow with us as we scale.

You'll be part of a passionate, ambitious team working across London and NYC, with the opportunity to make a direct impact on our growth while developing expertise in one of the fastest-growing tech sectors.

❓ Questions

What is the salary?

The final compensation will depend on the relevant skills and experience of the candidate, but we aim to pay within the top 10% of comparable roles at similar stage startups plus equity.