Junior Speсialist of Video Streaming

Why this role exists:

This role exists to ensure our users never miss a second of the action. You’ll help us drive user retention and engagement by maintaining a flawless library of live video content and pitch animations, ensuring every event on our platform is powered by high-quality, real-time data.

What you’ll drive:

Content Mapping & Integration

• Own the mapping of live video streams and pitch animations to specific sports events on the platform.
• Expand the streaming database by proactively searching for and integrating alternative content sources.
• Ensure the accuracy of sports content by cross-referencing data with internal tracking systems.

Operational Monitoring & Quality Control

• Monitor sports content and data tracking in real-time to prevent service gaps.
• Identify and track non-working or incorrectly functioning broadcasts and animations.
• Maintain and update databases, ensuring all information is structured and easily accessible for other teams.

Technical Support & Provider Relations

• Partner with content providers to resolve technical streaming issues swiftly.
• Support clients by diagnosing and fixing video streaming disruptions.
• Communicate effectively with cross-functional teams to process requests and escalate critical bugs.

What makes you a GR8 fit:

Must-have:

• Sports Enthusiast: Solid knowledge of various sports, rules, and the structure of international leagues/tournaments.
• Data-Savvy: Ability to handle large volumes of data with high attention to detail and proficiency in Google Sheets/MS Excel.
• Technical Literacy: Confident PC user with an understanding of streaming platforms (YouTube, Twitch, etc.).
• Language: English at a B1 level or higher (capable of professional written communication), native Ukrainian or Russian.
• Adaptability: Ready to work in a fast-paced environment with a shift-based schedule (including morning and evening rotations).
• Problem Solver: Ability to quickly identify root causes of operational issues under pressure.

Nice-to-have:

• Previous experience in a support or monitoring role within the iGaming or Sportsbook industry.
• Advanced Excel skills (complex formulas and data visualization).
• Experience working with external B2B content providers.