India onlyJoin NTT DATA and make an impact by providing remote technical support to clients. Identify and resolve technical incidents and problems, and restore service to clients.
Requirements
- Working knowledge of technical documentation
- Knowledge on management agent concepts, redundancy concepts and remote console architecture
- Knowledge of vendor technologies, such as Cisco, EMC, Dell Avaya
- Customer service orientated and pro-active thinking
- Problem solver who is highly driven and self-organized
- Good attention to detail
- Good analytical and logical thinking
- Excellent spoken and written communication skills
- Team player with the ability to work well with others and in group with colleagues and stakeholders
Benefits
- Flexible work arrangements
- Opportunities for growth and development
- Diverse and inclusive work environment
- Competitive compensation and benefits
United States only
