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About the Client
A high-growth, global HR tech company helps organizations improve workforce performance and well-being through an integrated platform combining human coaching, AI guidance, and performance intelligence. They partner with leading enterprises to develop leaders, strengthen manager effectiveness, and scale personalized growth across the workforce. The team operates with a data-driven, outcomes-focused mindset and values a high-quality, empathetic experience for candidates and employees alike.
Why does this role exist?
The recruiting team is facing time constraints and needs a dedicated coordinator to build a reliable, predictable scheduling engine and elevate candidate experience. This role exists to ensure every candidate is responded to within 24 hours, interviews are scheduled within SLAs, and Ashby ATS is configured for scale with reusable templates, job postings, interview plans, and reporting. You’ll partner closely with recruiters and hiring teams to reduce reschedules, improve operations, and deliver actionable analytics that inform better, faster hiring decisions.
The Impact you’ll make
Interview scheduling and candidate experience
Own end-to-end scheduling for phone/video screens, remote onsite, and in-person interviews, plus debriefs
Respond to candidate emails and scheduling needs within 24 hours
Address candidate questions with urgency, empathy, and professionalism; minimize reschedules
Ashby ATS administration and enablement
Create and manage templates, job postings, and interview plans in Ashby
Build interviewer pools; implement load balancing and capacity planning
Maintain ATS data hygiene and configure workflows to support predictable scheduling
Analytics, reporting, and insights
Develop and deliver Ashby analytics and reporting with actionable recommendations
Track SLAs, reschedules, and pipeline flow; surface bottlenecks and efficiency opportunities
Translate data into process improvements and stakeholder updates
Talent operations and process improvement
Collaborate with recruiters and hiring managers to streamline coordination and candidate touchpoints
Identify efficiency opportunities and implement solutions across recruiting operations
Standardize scheduling processes and documentation; drive continuous improvement projects
Stakeholder Partnership
Work closely with recruiters to forecast demand and align interviewer capacity
Communicate proactively with hiring managers on schedules, changes, and expectations
Contribute to smoother coordination across teams and improved candidate feedback
Skills, Knowledge and Expertise
Required:
Experience with Talent/Recruiting Coordinator (or similar), including high-volume interview scheduling
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United States
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