Philippines onlyAbout the ClientOur client is a specialty collectibles retailer with both in-store and online sales channels. They sell niche toy lines and fandom merchandise and drive sales through their Square website, eBay, Mercari, and Facebook communities. They’re growing their online presence and need a dedicated specialist to manage listings, inventory sync, SEO, and customer engagement.
Why does this role exist?
This role ensures accurate, fast, and consistent product listing management across the website and third-party marketplaces to prevent oversells and maximize visibility. It exists to grow organic traffic through on-page SEO and keep promotions active in community channels that convert. The hire will also centralize customer messaging, invoicing, and coordination with in-store staff to streamline operations.
The Impact you’ll make
Marketplace Listing Management
- Create new listings (photos, titles, descriptions) on Square, eBay, and Mercari.
- Renew, repost, and refresh high-performing listings to maintain visibility.
- Deactivate sold items across platforms promptly to prevent double-sells.
Inventory Sync & Order Coordination
- Update and reconcile inventory across the website and marketplaces after each sale.
- Track inventory in Google Sheets/Excel for simple, accurate counts.
- Coordinate with in-store staff for order prep/packing handoffs and maintain clear internal documentation.
Customer Engagement & Invoicing
- Respond to Facebook/messages promptly and professionally.
- Create and send invoices as needed (e.g., via Square) and follow through to payment.
- Use product knowledge to answer questions accurately and enthusiastically.
Website & On-page SEO
- Maintain and improve homepage and product on-page SEO (titles, meta, copy).
- Monitor performance using Google Search, Search Console, and Analytics basics.
- Recommend and implement optimizations to drive organic traffic.
Social Promotions & Community Management
- Post daily promotions and announcements in relevant Facebook groups.
- Manage a dedicated profile/page to build community engagement and awareness.
- Capture feedback and trends from groups to inform listings and SEO.
Skills, Knowledge and Expertise
Required:
- 1+ year managing e-commerce listings on at least two of: eBay, Mercari, Square (or similar CMS).
- Hands-on on-page SEO experience (titles, meta, product copy) and basic use of Search Console/Analytics.
- Demonstrated inventory sync discipline across multiple sales channels.
- Strong written English and customer messaging experience (Facebook/Email).
- Proficiency with Google Sheets/Excel for simple tracking and reconciliation.
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Your Superpowers:
- Technical: product listing creation, basic photo handling, SEO fundamentals, GSC/GA familiarity, spreadsheet accuracy.
- Operational: detail orientation, process documentation, fast task switching across platforms.
- Communication: friendly, prompt messaging; clear coordination with in-store staff; invoice follow-through.
- Mindset: proactive, curious about product lines and character names; quality- and metrics-driven.
You should apply if...
- You enjoy the rhythm of listing, refreshing, and optimizing products to boost visibility and sales.
- You thrive in online communities, answering questions, and turning interest into paid orders.
- You take pride in accuracy—no double-sells, clean data, and well-documented processes.
- You’re excited to learn niche collectibles (e.g., Transformers/blockies) and speak the language of fans.
- You’re accountable to KPIs and comfortable working independently in a remote setup.
What to expect...
Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
- 40 hours per week
- 2 PM to 10 PM Eastern Time
Compensation:
- $7 per hour
- No benefits package included
United States
AU, CA + 5 more