About the ClientAn innovative beverage automation company that helps cafes and retailers scale profitable, on‑trend cold and specialty drinks through hardware, ingredients, and cloud software. They sell to foodservice and retail businesses across the US and emphasize operational efficiency and fast customer support. The company is growth‑oriented, product‑driven, and focused on helping customers capture the growing demand for cold drinks.
Why does this role exist?We’re hiring an experienced AR specialist to own full‑cycle accounts receivable for US business customers and ensure timely collections, accurate invoicing, and reliable cash application into NetSuite. This role supports revenue recognition, improves cash flow, reduces DSO, and enables the finance and operations teams to scale by maintaining clean AR records and strong customer relationships.
Why does this role exist?We’re hiring an experienced AR specialist to own full‑cycle accounts receivable for US business customers and ensure timely collections, accurate invoicing, and reliable cash application into NetSuite. This role supports revenue recognition, improves cash flow, reduces DSO, and enables the finance and operations teams to scale by maintaining clean AR records and strong customer relationships.
The Impact you’ll make
Accounts Receivable
- Manage invoicing and billing for US B2B customers (generate/send invoices, validate billings against Sales Orders).
- Maintain customer account balances and AR ledgers.
- Reconcile AR subledgers to the general ledger.
B2B Collections & Customer Communications
- Perform proactive collections outreach (phone/email) on outstanding invoices and past‑due accounts.
- Negotiate payment arrangements and follow up to ensure timely resolution.
- Escalate disputed invoices and coordinate resolution with Sales/CS teams.
NetSuite AR Operations & Cash Application
- Accurately apply cash receipts to invoices in NetSuite (including handling partial payments and unapplied cash).
- Process Sales Orders, create/validate invoices, and post adjustments/credits in NetSuite.
- Maintain correct AR transaction coding and documentation.
Reporting, Reconciliation & Month‑End Support
- Prepare AR aging reports, cash forecasts, and collections status reports for finance leadership.
- Support month‑end close by reconciling AR accounts and resolving outstanding reconciling items.
- Track and report KPIs (DSO, aging buckets, unapplied cash).
Process Improvement & Compliance
- Identify and implement process improvements to reduce manual effort, errors, and DSO.
- Ensure adherence to internal controls and company AR policies.
- Document procedures and contribute to NetSuite AR best practices.
Skills, Knowledge and Expertise
Required:
- 3+ years of direct experience in Accounts Receivable and B2B collections for US‑based companies.
- Hands‑on NetSuite AR experience (sales orders, invoicing, cash application).
- Proven experience applying cash and resolving unapplied cash and payment discrepancies.
- Strong written and verbal English communication skills for customer outreach to US clients.
- Ability to work Mon–Fri 9:00 AM–5:00 PM Pacific Time (40 hours/week).
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Your Superpowers:
- NetSuite (AR modules: Sales Orders, Invoicing, Cash Application)
- Advanced Excel (VLOOKUP, pivot tables, basic formulas) and AR reporting
- Familiarity with collections tools, billing platforms, and ERP reconciliation
You should apply if…
- You enjoy owning end‑to‑end AR responsibilities and improving cash flow.
You are comfortable calling customers and resolving billing disputes professionally.
You value accuracy, transparency, and measurable impact on company cash metrics.
You thrive in remote roles, follow processes, and proactively communicate blockers.
What to expect...
Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
- 40 hours per week
- Monday - Friday: 9:00 am - 5:00 pm (Pacific Time)
Compensation:
- $6 per hour
- No benefits package included
United States
Philippines only