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GenePlanetGE

Customer Support Coordinator Bulgaria

GenePlanet is a European leader in preventive genetic testing, offering personalized DNA analysis to empower individuals with actionable insights for a healthier lifestyle.

GenePlanet

Employee count: 51-200

Bulgaria only

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GenePlanet is seeking a Customer Support Coordinator with a sales and customer service background to drive sales and provide a seamless patient experience. The role involves driving sales, patient coordination, exceptional customer service, performance analysis, marketing collaboration, and strategic input. The ideal candidate has a sales-oriented mindset, fluency in English and Bulgarian, and experience working in a contact center environment.

Requirements

  • 2+ years of experience in sales/customer service, preferably in a contact center environment
  • Fluency in English and Bulgarian
  • Medical background is a plus
  • Marketing knowledge is a plus
  • Strong communication skills
  • Excellent organizational and time-management abilities

Benefits

  • Competitive salary
  • Performance-based bonuses
  • Opportunities for professional growth and development
  • Dynamic and supportive work environment
  • International work environment

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Bulgaria +/- 0 hours

About GenePlanet

Learn more about GenePlanet and their company culture.

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Many people face uncertainty when it comes to their health, wondering what preventable risks may lie hidden in their genetics. This is why GenePlanet exists. We are a leading European provider of innovative healthcare and lifestyle solutions based on preventive genetic testing, empowering individuals to take control of their health. Our customers are at the center of everything we do. We understand the desire for a healthier, longer life, and our goal is to provide the tools and insights to make that a reality. Through a simple saliva sample, we offer a comprehensive analysis of your DNA, translating complex genetic information into actionable, personalized recommendations. This isn't about providing a one-size-fits-all approach; it's about understanding your unique genetic predispositions to help you make informed decisions about your diet, lifestyle, and overall well-being.

Our services cater to a wide range of needs. For expectant parents, our non-invasive prenatal tests (NIPT) provide early and accurate information about the health of their baby, offering peace of mind during a crucial time. For individuals proactive about their long-term health, we offer screenings for hereditary cancer risks and cardiovascular diseases, along with detailed lifestyle DNA tests. These tests provide insights into how your body responds to different foods, types of exercise, and even stress. We collaborate with over 1,000 medical centers, doctors, and insurance companies to ensure our tests are accessible and integrated into broader healthcare plans. By providing scientifically validated, user-friendly reports, we help people implement small, daily changes that can lead to significant, lifelong health benefits. Our vision is to help people protect themselves from preventable health risks and foster a proactive approach to wellness, enabling a more fulfilling and healthy life through the power of personalized genetic information.

Employee benefits

Learn about the employee benefits and perks provided at GenePlanet.

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Competitive compensation

Competitive compensation based on the results achieved, reflecting the value that you bring to our business.

Full support from headquarters

Full support from our teams at headquarters, who will collaborate with you to develop and execute innovative growth strategies.

Learning and development opportunities

GenePlanet supports its employees' efforts to gain new skills and knowledge—from each other and from renowned experts in various fields.

View GenePlanet's employee benefits
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GenePlanet

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