Senior Regional Director, SGS Program Management

We are seeking a talented individual for a Senior Regional Director who is responsible for the overall service delivery and satisfaction of assigned clients. Specific responsibilities include achieving revenue and margin goals, ensuring quality and timeliness of client deliverables, identifying and assisting with the development and execution of sales strategies, facilitating the growth of professional staff, building and enhancing client relationships, supporting and/or leading corporate initiatives, and driving the overall HMS agenda within assigned commercial clients.

Your role in our mission

Essential Responsibilities:

• Effectively plans, budgets, and manages client account economics (i.e., full P&L).
• Understands client’s business and demonstrates technical competence in the services and industry.
• Manages multiple complex contracts and a revenue base.
• Understands the political and competitive landscape, and proactively protects and grows business accordingly.
• Builds strong relationships internally at Gainwell and externally with clients at various levels to facilitate integration and drive results.
• Adds value by identifying client expectations and then exceeding mutually agreed-upon objectives.
• Successfully attracts, manages, retains, and develops employees, including succession planning.
• Continually promotes Gainwell by developing further contacts within the business community and serving as an ambassador in the market.
• Proactively shapes needs and expansion opportunities to optimize client service.
• Assists executive leadership in identifying and managing client risks.
• Assists in identifying partnerships that enhance HMS’ ability to enter new contracts and markets.

What we're looking for

Qualifications:

• Bachelor’s degree required, Masters degree (MBA or healthcare related) desired
• 10+ years of sales and account management experience in a healthcare insurance environment, Medicaid and Medicare experience desired. Financial background preferred.
• 5+ years experience directly managing staff
• 5+ year project management experience
• Strong analytical and healthcare technology background preferred

Knowledge, Skills and Abilities:

• Exceptional client management and business development skills.
• Prepare and facilitate executive level presentations.
• Prior management and direct supervisory experience in a team environment.
• Ability to negotiate and collaborate at an executive level.
• Maintain professional demeanor under stress.
• Ability to analyze and interpret financial data.
• Ability to manage relationships at all levels including senior executives and politicians.
• Excellent time management skills and ability to multi-task.
• Ability to manage contract deliverables in a matrix-based environment.
• Handle highly confidential information in a strictly professional manner.

What you should expect in this role

• Flexible Work Environment
• Fully Remote (Within the US).
• Preferred candidate lives within NJ-NY-CT area.
• Travel may be required up to 10%
• Compensation includes annual bonus of up to 30%