Documentation and Change Support Specialist

Key Responsibilities

Documentation Management

• Receive, review, edit, and maintain compliance-related documentation including policies, procedures, work instructions, manuals, and standard templates.
• Manage document version control and lifecycle activities within the company’s Document Management System (DMS/QMS).
• Ensure documentation is reviewed, approved, distributed, and archived in accordance with company policies, regulatory requirements, and AS9100 standards.
• Collaborate with documentation owners, subject matter experts, and operational teams to create, revise, and maintain controlled documentation.
• Monitor documentation accuracy and ensure employees have access to current and approved materials.

Training Program Support

• Partner with the Training team to support the development and maintenance of compliance and operational training materials.
• Monitor training compliance and completion to ensure employees complete required training within established timelines.
• Support training effectiveness evaluations and assist with identifying opportunities for process or content improvements.
• Verify that documentation and training materials align with company policies, procedures, and AS9100 requirements prior to release or publication.

Change Management Support

• Coordinate day-to-day Change Management process activities and provide administrative support for Change Requests.
• Manage intake, tracking, and preliminary compliance reviews of Change Requests to ensure completeness, accuracy, and validity.
• Maintain the Change Request Master Log and associated tracking documentation.
• Prepare agendas, supporting materials, and documentation for Change Control Board (CCB) meetings.
• Facilitate CCB meetings and coordinate approval workflows for submitted Change Requests.
• Work with responsible departments to monitor implementation progress and ensure timely completion and closure of approved changes.
• Support communication and coordination activities related to organizational and operational changes.

Qualifications & Requirements

• Related experience in the field of Documentation and/or Documentation Compliance management
• Strong attention to detail, organizational, and analytical skills.
• Experience with Quality Management Systems (QMS) and document control processes.
• Familiarity with AS9100, ISO9001, or similar quality standards.
• Excellent English written and verbal communication abilities.
• Understanding of training compliance frameworks and Learning Management Systems (LMS).
• Prior project management and/or project coordination experience
• Prior experience working during nighttime hours and in remote roles.
• Ability to work collaboratively across teams and with subject matter experts.
• Proficiency in Microsoft Office tools, especially TEAMS, Word, and PowerPoint.
• Ability to write and edit technical content clearly and concisely.
• Self-starter with a proactive mindset and ability to manage multiple priorities.
• Basic data analysis skills to interpret training and compliance metrics.

About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.

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Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.