Solution Architect Director

Are you ready to lead innovation in Application Managed Services? Fujitsu North America is seeking a Senior Director of Application Managed Services (AMS) to drive our clients’ modernization, transformation, and growth.

Requirements

• Technical & Business Expertise: Deep understanding of Modern AMS Core Characteristics, including proactive & preventative management, DevOps integration, automation & AI, cloud-native solutions, security-embedded strategies, and business outcome-driven approaches
• Extensive experience in cloud environments (AWS, Azure, GCP), containerization (Docker, Kubernetes), CI/CD pipelines, and IT automation
• Expertise in AMS pricing models, including outcome-based pricing and service cost optimization
• Strong foundation in application performance analytics, security compliance (GDPR, HIPAA), and IT governance
• Client Engagement & Leadership: Proven ability to engage executive-level clients, build trust, and present solutions tailored to business needs
• Experience in leading AMS innovation initiatives, developing new services, and promoting AMS transformation and portfolio modernization
• Ability to command cross-functional teams, foster collaboration, and drive strategic initiatives
• Experience leading solution alignment workshops with clients to ensure stakeholder buy-in and clarity.
• Strong problem-solving, risk mitigation, and negotiation skills
• Strategic & Sales Capabilities: Experience in developing proposals, responding to RFPs, and crafting business cases for IT services
• Ability to balance technology, tooling, pricing, and legal considerations in AMS offerings
• A strong track record in revenue growth, service expansion, and customer satisfaction
• AMS Technology and Offering Development: Experience continuously researching and assessing emerging trends, tools, and technologies across ERPs and non-ERP platforms, including AI Ops, RPA, DevOps, Low-Code/No-Code, and monitoring tools
• Proven design of modern strategies, methodologies, and best practices for application support and modernization
• Ability to coordinate and lead across technology groups (Enterprise Apps, ERP/COTS, Cloud, Integration, Infra) to build integrated solution strategies
• Proficient in defining and managing SLAs, SLOs, KPIs, and metrics for application managed services
• Experience designing and developing sales collateral including capability decks, case studies, and proposal content.

Benefits

• Job openings with a company leader in Application Managed Services
• Opportunities for professional growth and development
• Strong employee benefits package