FGSenior Applications Engineer
Flow Control Group is a leader in providing technically oriented flow control and industrial automation solutions across North America, prioritizing innovation and employee empowerment.
About Us
Pumps and Controls, is a wholesale water treatment equipment supplier based in Arlington, Texas. Starting out in June, 1986, today–nearly 30+ years later–our company has over 2 million dollars in inventory, we stock so you don’t have to. Pumps and Controls for Your Water Treatment Needs Our customers appreciate our commitment to customer service. We treat each customer’s order as though it were our own. You deserve to be treated with respect, and services these days seems to be a dying art. At Pumps and Controls, we offer you the service you would expect from a professional equipment supplier. We have some of the top knowledgeable staff and products in the industry. Expect the Best from Pumps and Controls Fast lead times and 97% same day shipments. We won’t waste your time. Knowledgeable sales consultants who truly understand your industry and can help with your orders, your questions and your concerns. Our full line of products are available to qualifying distributors at wholesale pricing. We are dedicated to customer service. No matter what, you come first.
Visit our Website: www.pumpstx.com
Summary/Objective:
The Senior Applications Engineer will be responsible for providing exceptional service to our valued clients. In this role, you will craft and recommend technical solutions to a varied industrial customer base, support outside sales, and generate complex proposals.
Essential Functions:
• Maintain and cultivate positive customer relationships
• Develop and recommend value added process equipment solutions for customer applications which increase their operational efficiencies, improve their operational safety, and reduce their environmental impact.
• Prepare technical proposals with sales team.
• Process orders, via order entry system, and manage complex projects.
• Follow-up and expedite critical projects and orders.
• Resolve any order problems related to delivery or paperwork issues directly with, sales team, customer and suppliers.
• Handle all inquiries/contacts in a professional manner.
• Work in concert with our outside sales team; funnel leads/opportunities to the sales team
• Resolve product issues or determine product solutions over the phone or via e-mail
Competencies:
• Strong customer-service focus with a passion to exceed customer expectations
• Ability to address concerns and communicate clearly and efficiently
• Problem-solving and critical thinking; handle and resolve challenging problems
• Strong organizational, communication, attention to detail, multi-tasking, and time management skills
• Establish priorities, work independently, and proceed with objectives with minimal supervision
• Strong mechanical, electrical, and/or instrument aptitude
• High energy, drive and sense of responsibility
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift up to 15 lbs., open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday; 8 am to 5 pm.
Preferred Education and Experience
• Bachelor’s Degree in Engineering preferred
• Experience in customer service a plus
• Excellent opportunity for recent engineering graduate
#pumpsandcontrols
#FCG-L
#flowcontrolgroup #manycompaniesoneteam
Pumps and Controls operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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About the job
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Job type
Full Time
Experience level
Senior
Location requirements
Hiring timezones
United States +/- 0 hoursJob categories
About Flow Control Group
Learn more about Flow Control Group and their company culture.
Flow Control Group (FCG) is a leading solutions provider focused on technically oriented products and services for the flow control, industrial automation, and life sciences industries, with an extensive network of locations throughout North America. The company prides itself on being recognized by both customers and suppliers as the foremost experts who create engineered solutions that add superior value to customer operations. FCG operates with a commitment to nurturing an entrepreneurial spirit among its teams, which encourages all employees to engage in innovative thinking and take the initiative to bring ideas to fruition. This approach not only fosters growth within the company but also enhances the overall customer experience.
As an employee-owned business, FCG has over 2,500 employee owners, creating a strong sense of pride and responsibility among staff. This ownership mindset translates into heightened customer service and a commitment to exceeding expectations. The company emphasizes safety and well-being, implementing comprehensive safety protocols and promoting wellness initiatives. FCG is dedicated to fostering a culture of collaboration where employee safety and healthcare are prioritized, ensuring that employees can focus on their work, thrive, and contribute effectively to shared success.
FGFlow Control Group
Company size
1001-5000 employees
Founded in
2012
Chief executive officer
Raymond Aronoff
Markets
Employees live in
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