FlexPoint Sales Account Manager - Midwest Region (Base Pay Plus Commission)

Job Posting End Date:

Deadline to apply is 11:59 PM on

Job Title:

Contract Type:

Annual Salary:

(Support staff salary will be based on internal equity and experience)

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Job Description Summary:

The Position:

Position General Summary:

The FlexPoint Sales Account Manager serves as a member of the FlexPoint Sales Team, managing existing customer accounts and seeking out new customers by focusing on relationship-building and consultative sales strategies. The FlexPoint Sales Account Manager meets team and individual sales quotas, and proactively manages the complete sales cycle within their assigned region, serving as a thought leader and trusted advisor to established and newly acquired accounts.

Essential Position Functions:

• Drive revenue and market share in a defined region.

• Find and close new sales opportunities while growing and renewing established client partnerships in the assigned region.

• Lead consultative discussions with prospective and existing clients.

• Manage the entire sales cycle for prospective and established clients in a region, including ensuring that all Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQL) move through the sales cycle in a timely manner.

• Develop a trusted advisor relationship with prospective and current clients and recommend products and services for virtual and blended implementation for K-12 districts, state agencies and other educational organizations within an assigned region.

• Create a path-to-goal strategy for the assigned region.

• Meet or exceed key performance indicators.

• Position yourself as a thought-leader by engaging in professional learning opportunities and maintaining an active presence on social media networks, such as LinkedIn.

• Engage with K-12 online learning programs and systems, including learning management systems, preferred.

• Communicate and present effectively at all levels of an organization, including executive-level management and Board of Trustees.

• Work cooperatively and effectively with FlexPoint and FLVS teams, including the Customer Success and Implementation Teams and coordinate FlexPoint customer support.

• Travel to assigned regions to prospect and deliver presentations frequently for small and large external customer groups, as well as facilitate customer meetings and consultations.

• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others.

• All work responsibilities are subject to having performance goals and/or targets established.

(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

Minimum Requirements:

Education/Licensure/Certification:

• Bachelor’s degree in Business, Communication, Education, Marketing or related field.

Experience:

• 5+ years’ sales experience

• Three (3) years’ experience in working directly in the education marketplace, preferred

• Experience utilizing Salesforce technology, CRM, preferred.

Knowledge, Skills, and Abilities (KSA's):

• Thorough understanding of negotiating techniques

• Prospecting Skills

• Self-motivated with a results-driven approach

• Aptitude in delivering engaging presentations

• Excellent knowledge of MS Office

• Strong written and verbal communication skills

• Strong interpersonal skills

• Strong organizational skills

• Demonstrative skill in attention to detail

• Ability to function effectively in a high demand environment

• Ability to work independently and as a team member

• Ability to compile, review, categorize, prioritize, analyze and interpret data and/or information

CORE COMPETENCIES FOR SUCCESS:

JOB KNOWLEDGE AND SKILLS

Team member carries out essential job functions with accuracy, engages in ongoing and relevant professional learning, applies new knowledge effectively, and demonstrates mastery of job-specific skills.

In addition to the above, supervisors will set clear performance expectations, provide regular feedback, recognize high performance, address underperformance, and support employee learning and development

PRODUCTIVITY

Team member produces high quality work, meets organizational and departmental deadlines, balances multiple responsibilities, manages time effectively, and seeks ways to improve processes and productivity.

In addition to the above, supervisors will successfully manage team projects and deadlines, foster a positive team culture, empower autonomy, and balance team workload effectively

COMMUNICATION

Team member communicates clearly in written and verbal formats, collaborates effectively, demonstrates professionalism in all interactions, exhibits strong interpersonal skills, and contributes to a positive team and professional community.

In addition to the above, supervisors will model strong communication skills and leverage interpersonal skills to build relationships and sustain a strong professional community

CUSTOMER FOCUS

Team member addresses the needs of internal and external customers, analyzes problems effectively, contributes to innovative solutions, seeks opportunities for improvement, and successfully adapts to change.

In addition to the above, supervisors will create and support action plans and strategies to achieve organizational goals, make informed decisions, promote innovative solutions, and anticipate future trends and challenges

MANAGER COMPETENCIES FOR SUCCESS:

COMMAND SKILLS

Relishes leading; Takes unpopular stands if necessary; Encourages direct and tough debate but isn’t afraid to end it and move on; Is looked to for direction in a crisis; Faces adversity head on; Energized by tough challenges

CONFLICT MANAGEMENT

Steps up to conflicts, seeing them as opportunities; Reads situations quickly; Good at focused listening; Can hammer out tough agreements and settle disputes equitably; Can find common ground and get cooperation with minimal “noise”

LISTENING

Practices attentive and active listening with all groups/people; Has the patience to hear people out without interruption; Can accurately restate the opinion of others even when he/she disagrees

DEVELOPING OTHERS

Provides constructive, concrete, behavioral feedback to others through monthly development discussions; Shares information, resources and suggestions to help others be more successful; Delegates challenging work assignments or responsibilities that will help the abilities and stretch others; Regularly meets with employees to review development needs, career aspirations and progress; Constructs compelling developmental plans and executes them; Creates a climate in which people want to do their best; Is a good judge of talent; After reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization

TIMELY, QUALITY DECISION MAKING

Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; Able to make a quick decision; Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment; Sought out by others for advice and solutions; Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time

PROCESS MANAGEMENT

Good at figuring out the processes necessary to get things done; Knows how to organize people and activities; Understands how to separate and combine tasks into efficient work flow; Can readily see opportunities or synergy and integration; Can simplify complex processes; Gets more out of fewer resources

TEAM BUILDING

Develops networks and builds alliances; Participates in cross-functional activities to achieve organizational objectives; Focuses time and energy to develop direct report team and peer team; Fosters commitment, team spirit, pride and trust; Recognizes and rewards people for their achievements and contributions to organizational success; Identifies and tackles morale issues; Provides training and development to employees; creates and participates in team building sessions; Empowers others; Makes each individual feel his/her work is important; Invites input from each person and shares ownership and visibility

MANAGING & MEASURING WORK

Clearly assigns responsibility for tasks and decisions; Sets clear objectives and knows what to measure and how to measure them; Monitors process, progress, and results; Designs feedback loops into work; Holds self and others accountable for achieving goals and objectives

COMFORT AROUND HIGHER MANAGEMENT

Deals comfortably with more senior managers; Presents to more senior managers without undue tension and nervousness; Determines the best way to get things done with more senior managers by talking their language and responding to their needs; Crafts approaches to working with more senior managers that are seen as appropriate and positive

MANAGERIAL COURAGE

Doesn’t hold back anything that needs to be said; Is not afraid to provide current, direct, and “actionable” positive and corrective feedback to others; Lets people know where they stand; Faces up to people problems on any person or situation quickly and directly

Physical Requirements and Environmental Conditions:

• Frequency of travel: Frequent travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays

• Light physical activities and efforts required working in an office environment

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)