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Flock SafetyFS

Manager, Majors Customer Success

We build outdoor camera hardware and write machine-learning software for wireless security systems that automatically record the license plate of every car that drives through the neighborhood.

Flock Safety

Employee count: 51-200

Salary: 172k-215k USD

United States only

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Flock Safety is a leading safety technology platform that helps communities thrive by taking a proactive approach to crime prevention and security. We're seeking a Manager, Majors Customer Success to lead our team of Customer Success Managers in delivering true partnership to our most influential customers.

Requirements

  • 5+ years of customer-facing leadership experience
  • 3+ years directly managing Enterprise-level Customer Success teams
  • Proven success in managing complex, strategic accounts
  • Strong coach with the ability to up-level experienced CSMs
  • Deep understanding of Customer Success best practices
  • Skilled communicator and relationship builder
  • High emotional intelligence
  • Strong analytical skills
  • Willingness to travel as needed

Benefits

  • Flexible PTO
  • Fully-paid health benefits plan
  • 12 weeks of 100% paid parental leave
  • Fertility & Family Benefits
  • Spring Health
  • Caregiver Support
  • Carta Tax Advisor
  • ERGs
  • WFH Stipend
  • Productivity Stipend
  • Home Office Stipend

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 172k-215k USD

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Sr. Manager Of Customer SuccessCustomer Success LeadEnterprise Customer Success ManagerManager Of SMB Customer Success

Skills

& Customer SuccessCoachingCommunicationAnalytical SkillsLeadership

About Flock Safety

Learn more about Flock Safety and their company culture.

View company profile
We build outdoor camera hardware and write machine-learning software for wireless security systems that automatically record the license plate of every car that drives through the neighborhood.

If a crime occurs, give the police the evidence they need with Flock's wireless security camera.

Within months of launching Flock, we helped solve our first crime and we knew we were onto something. Now, it's our greatest measure of success - are we able to help our customers when they need us most?

Today, over 200,000 homes in 30 states are a part of our Flock, and our team wakes up every day to help protect them.

Employee benefits

Learn about the employee benefits and perks provided at Flock Safety.

View benefits

Retirement benefits

401(k) plans to help you invest in your future.

Equity benefits

We offer a competitive salary (commensurate with experience) and equity in the company.

Take what you need vacation policy

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

View Flock Safety's employee benefits
Claim this profileFlock Safety logoFS

Flock Safety

Company size

51-200 employees

Founded in

2017

Chief executive officer

Garrett Langley

Markets

Machine LearningSecurity

Employees live in

United States
View company profile

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Flock Safety hiring Manager, Majors Customer Success • Remote (Work from Home) | Himalayas