As Practice Lead Principal, you will ensure the success of customer implementations within the Commercial Lending business, focusing on credit assessment, commercial loan origination, and loan servicing. You will own end-to-end delivery of Professional Services revenue, drive financial performance, build strong partnerships, cultivate client relationships, and lead continuous improvement efforts across the Professional Services Practice.
Requirements
- Typically 15 years or more of experience leading large-scale, transformational projects within a financial institution or professional services organization
- Demonstrated ability to execute with excellence and motivate teams to consistently deliver high-quality results
- Exceptional communication skills, with the ability to convey complex messages clearly and persuasively across all levels of the organization
- Strong industry background in banking and financial services
- Hands-on experience with end-to-end software implementation, preferably with a software vendor
- Customer-centric approach with the ability to proactively identify, manage, and resolve customer issues and escalations
- Strong influencing and persuasion skills to guide stakeholders toward optimal solutions
- Willingness to travel 25–50% to support client engagements
Benefits
- Competitive salary
- Benefits
