Software QA Specialist - Philippine-based

Software QA Specialist (Internal Job Opening for all Active FA & ST Employees Only)

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest asset — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

We are looking for a Language & Localisation Specialist who will help us bring our platforms to the next level while continuously improving and enhancing the experiences of our candidates and customers!

What We Do:

We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced global technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients across the world. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

Who You Are:

• You are self-motivated and ready to “roll up your sleeves."
• You are a team player who can navigate through cross-functional teams and work well with team members in other business units and departments toward a common goal.
• You are an innovator who sees gaps in current processes or workflows as an opportunity to improve and try something new.
• You are a lifelong learner and always seeking opportunities to learn and upskill.

Job Summary:

An effective Software QA Specialist will work alongside the Language & Localisation Manager to guarantee the high-quality, efficient, and effective translation of FA platforms globally. Responsibilities will encompass, but are not limited to the following tasks:

• Help in managing localization projects, including timelines, resources, and deliverables, to ensure timely completion
• Assist in creating and managing global multilingual content strategies to facilitate the delivery of high-quality translations for First Advantage platforms
• Provide training, guidance, and support to various stakeholders to help them understand the translation workflows and how they can effectively utilize the existing translation tools and processes
• Collaborate with Product, Development Teams, and Quality Assurance to produce high-quality products and guarantee accessibility in all certified languages
• Oversee Translation/Language requests in the GAPS queue and work with different cross-functional teams to put these tickets to closure
• Assist in maintaining all language-related pages to ensure information is updated
• Participate in quality assurance processes to ensure the highest standards of translation
• Provide feedback and recommendations for improving translation processes
• Work with external vendors and freelancers and assist in maintaining good relationships with these partners

What You May Need to be Successful:

· Bachelor’s Degree or equivalent

• Amenable to work in varying schedules depending on the business need
• Fluency in one language other than English is an advantage
• Excellent writing, editing and proofreading skills
• Excellent written and verbal communication skills
• Preferably with experience in working in different countries/cultures
• With experience working with third party vendors
• Self-motivated with a high degree of initiative
• Strong problem solving and analytical skills
• Quick understanding of business processes and requirements
• Ability to work under tight deadlines and manage multiple projects
• Outstanding attention to detail and a high level of accuracy
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Strong interpersonal skills and the ability to collaborate with various departments
• Commitment to continuous learning and professional development

Why First Advantage is Your Next Big Career Move?

First Advantage is going through a technology transformation! We are looking for individuals who are excited to partner with us to deliver best-in-class user experiences and eager to work with advanced technologies as we continue to expand our footprint in the background screening industry.

Our Culture Code:

• Do the right thing (honesty, consistency, responsibility)
• Show respect for the individual (environment of dignity brings out potential)
• Put the client first (outside-in approach)
• Innovate and create (out-of-the-box thinking)
• Collaborate and appreciate one another (team-oriented)

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.