Growth Operations Lead

We're looking for a Growth Operations Lead to own the operational backbone of Firecrawl's growth motion, including billing lifecycle, revenue dashboards, procurement, collections, and compliance workflows. The ideal candidate is operationally relentless, with experience in revenue operations, billing operations, or growth ops at a SaaS or usage-based company.

Requirements

• Own the billing lifecycle end to end: Invoicing, collections, subscription management, credits, refunds, and disputes.
• Build revenue dashboards the team can trust: Create and maintain dashboards from raw data that give the team real-time visibility into revenue, usage, churn, and expansion.
• Run procurement and vendor operations: Manage subscriptions, contracts, and renewals.
• Own operational compliance: Operate SOC 2, GDPR, and similar compliance workflows at the day-to-day level.
• Support enterprise deal operations: Handle the operational side of enterprise deals — procurement paperwork, security reviews, custom billing arrangements, and anything else that sits between'verbal yes' and'signed contract.'

Benefits

• Generous PTO
• Parental leave
• Wellness stipend
• Learning & Development
• Team offsites
• Sabbatical
• Full coverage medical, dental, and vision insurance
• Life & Disability insurance
• 401(k) plan
• Pre-tax benefits
• Pet insurance