Director, Fullfilment

Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s ("FMIC") Supply Chain team, reporting into the Global Logistics, Trade and Distribution organization. This role will be accountable for FMIC’s North America (US, CA, MX, LATAM) distribution fulfillment network.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a Distribution Directorbased San Bernardino or surrounding areaThis role will be accountable for FMIC’s US distribution operations that currently service North America (CA, US, MX, LATAM). Immediate goals will be day to day reporting, KPIs, financial opportunities, operations efficiency. Management will be largely around 3PL management; however scope includes managing the FMIC owned SoCal manufacturing warehouses, as well. Aside from ensuring day-to-day orderbook is flawlessly executed, main goals are driving efficiency, cost mitigation, and orchestrate flawless change management with near team WMS upgrades as well as continuous improvement efforts. This role will have 4 direct reports.

Essential Functions:

• Be a thought leader driving supply chain process, technology, and people management to reach new heights – fostering an environment of optimization for FMIC and our amazing customers.
• The role will oversee multiple facilities across campuses and states/time zones.
• Monitor financial performance, including cost control, budget adherence, and margin impact.
• Build strong relationships with external partners (suppliers, transportation, manufacturing, customers) as well as internal customers (sales, finance, planning, etc).
• Strategic leadership ensuring day to day activities are flawlessly executed with 3PLs and team members, while driving initiatives and best practices to enhance efficiency, reduce costs, and improve service levels.
• Establish and evolve formal reviews of the SLA monitoring / KPIs with the Third-Party and FMIC.
• Lead through resolution of issues as required with 3PL provider.
• Maintain FTZ operational compliance and requirements where appliable.
• Manufacturing-adjacent experience with finished goods to warehouse transportation and flow of goods is a bonus.
• Maintains a high level of transparency and provides excellent communication to all stakeholders through the effective use of oral, written, and non-verbal communication.
• The strategic planning horizon for this role is 1-2 years, enabling growth and margin control for US, Canada, Mexico, and LATAM fulfillment.
• Additional duties as assigned

Qualifications:

• Bachelor’s degree in Business Administration, Logistics, Operations Management, Industrial Engineering, or equivalent is required.

• 7 -10 years’ experience in the areas of Third-Party Management in Distribution Operations, Warehouse Operations Materials Operations, Inventory Control
• Proficiency in estimating and managing P&L/Expense Budgets
• Six Sigma or comparatively strong continuous improvement and optimization experience desired.
• Skills should include leadership, planning, financial analysis, negotiations, and excellent interpersonal skills.
• Strong capability with not only managing Third-Party relationships but acting as a strong partner and influencer within FMIC

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $130,000-$185,000 per year.