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FélixFL

IT Support Manager

Félix Pago is a revolutionary chat-based platform designed specifically to streamline money transfers for Latinos living in the United States.

Félix

Employee count: 11-50

Uruguay only

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At Félix, we're building the financial ecosystem for Latin immigrants in the U.S. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We are a hyper-growth Series B company backed by top-tier global investors.

Requirements

  • 6+ years of experience in IT support or IT management
  • Advanced proficiency in managing MacOS and Windows environments at scale
  • Deep experience with Google Workspace as an Identity Provider (IDP) and Rippling (or similar MDM solutions)
  • Solid understanding of cybersecurity best practices, antivirus monitoring, and remote device encryption/compliance
  • Exceptional ability to diagnose and resolve complex hardware and software issues across various platforms under pressure
  • Strong communication and interpersonal skills
  • Capable of prioritizing multiple workstreams, managing vendors, and documenting processes with meticulous detail

Benefits

  • Competitive salary
  • Initial stock options grant
  • Annual performance bonus
  • Health, dental, and vision plans
  • Continuous learning opportunities
  • Unlimited PTO
  • Paid parental leave

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

Uruguay +/- 0 hours

About Félix

Learn more about Félix and their company culture.

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Félix Pago is a revolutionary chat-based platform designed specifically to streamline money transfers for Latinos living in the United States. With the ease of sending money via WhatsApp, Félix allows users to transfer funds to Mexico, Guatemala, and Honduras without the cumbersome need to download apps or stand in long lines. This innovative service was conceived by immigrants who understand firsthand the challenges faced by families living apart.

The company aims to simplify the remittance process, ensuring that hard-working individuals can send money home to their families effortlessly. By utilizing advanced technologies such as blockchain and artificial intelligence, Félix is set to disrupt the traditional money transfer industry, making cross-border payments more efficient and secure.

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Félix

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