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FeathrFE

Product Support Engineer

Feathr is a nonprofit marketing platform designed to help organizations increase engagement, cultivate support, and optimize fundraising efforts through targeted campaigns and actionable insights.

Feathr

Employee count: 51-200

Salary: 90k-100k USD

United States only

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Feathr is a nonprofit marketing platform that helps nonprofits unlock more results, time, and confidence. As a Product Support Engineer, you will work with internal and external stakeholders to investigate and design technical solutions, collaborate with engineering colleagues to implement those solutions, deploy and monitor changes in production, and address issues as they are identified.

Requirements

  • 3+ years of experience as a Fullstack, Frontend, or Backend Engineer
  • 1+ years of prior experience providing technical support to customers supporting a web-based application within a dynamic startup environment
  • Experience using Zendesk, Jira, or similar issue tracking tools
  • Proficient in Python or Javascript Frameworks such as React, Vue or Angular
  • Ability to juggle multiple thought tracks at once
  • Demonstrated ability to develop clear, concise technical documentation
  • Understanding of modern CSS and HTML features
  • Strong foundational knowledge of programming

Benefits

  • Fully Remote
  • Health/Dental/Vision Insurance
  • Company Breaks
  • Paid Vacation + Sick Time

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 90k-100k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Feathr

Learn more about Feathr and their company culture.

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Feathr is a purpose-built Nonprofit Marketing Platform designed to help mission-driven organizations unlock their potential. With innovative tools specifically tailored for nonprofits, Feathr empowers organizations to connect with their audiences through easy-to-use advertising, email, and digital engagement solutions. The platform enables nonprofits to identify, grow, and cultivate their support base, ultimately increasing engagement, driving conversions, and generating more revenue.

Feathr provides organizations with the capability to create and execute highly targeted and personalized marketing campaigns. By leveraging data gathered from various sources, nonprofits can craft tailored messaging that resonates with the individual interests and needs of each donor or member. Additionally, the platform integrates campaign management across multiple channels, including social media, email, and mobile, allowing for a seamless marketing experience. Nonprofits can track and measure campaign performance in real-time, enabling data-driven decisions and optimization of marketing strategies. If your organization seeks to enhance engagement, generate sustainable revenue, and achieve impactful digital marketing goals, Feathr is the comprehensive solution for your needs.

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Feathr

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