Facilities Coordinator

AtEZCORPwe are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!

The Company:

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

What’s in it for you:

Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

Address:

Primarily responsible for the administrative and managerial work, coordinating the activities of contract workers engaged in maintaining and repairing Support Center and field facilities. Administers the Capital Expenditure, Major and Minor Repair and Maintenance and G&A budgets. Accountable for setting the direction of subcontractor base, receives moderate direct supervision. Frequently required to use discretion and independent judgment in decision-making; also accountable for the quality, timeliness and accuracy of work performed by contract workers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Daily, oversees Service Channel incoming maintenance requests, including response time, customer service quality and cost effectiveness. May receive maintenance request calls directly.
• Daily, manages subcontracted vendors by overseeing work, distributing assignments, conducting annual reviews, and any necessary conduct /performance conversations.
• Daily, reviews, documents, and approves invoices for maintenance and capital expenditures. Submits large dollar items for executive approval.
• Monthly, contracted services.
• Monthly, reports on expenditure status; by category, comparing vendors by City, region, and projects.
• Monthly, Projects and tracks expenditures.
• Participates in projects as assigned

EDUCATION & EXPERIENCE:

Five plus years working in the facilities and construction Field with a multi-unit retailer. Responsible for a group of more than 100 locations.

Oversight for contract workers engaged in maintaining and repairing multiple facilities in multiple geographic areas.

Worked in a Corporate Office environment, where cross-functional involvement was part of daily habit.

Managed to Capital Expenditure, Major and Minor Repair and Maintenance and G&A budget.

Preferred

Proficiency in Facilities Management Software systems

Technical Certificates of competency in any of the following fields:

• HVAC
• Plumbing
• Engineering

Construction management experience at any level.

High School diploma or GED and five to eight years related experience and/or training; or equivalent combination of education and experience.