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ExtendEX

Lead Risk Analytics Data Scientist

Extend is an AI-native document processing platform that enables technical teams to extract structured data from complex documents with over 95% accuracy.

Extend

Employee count: 11-50

Salary: 125k-155k USD

United States only

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About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About the Role:

You'll join our centralized Risk, Analytics & Data Science team at Extend, where you'll play an essential role in the risk monitoring process for our product protection and shipping protection offerings. You will collaborate with cross-functional teams to help Extend maintain a healthy loss ratio through premium changes, underwriting process and claims initiatives. A great opportunity to convert your analytics expertise into business impact by supporting measurement of unit economics to feed strong business decisions.

You will also be partnering with the cross functional teams (Product / Program, Revenue / Sales, etc.) to develop appropriate premiums for new coverages and product categories. This isn't a "maintain the existing model" role. You'll be involved from the moment a new merchant deal is being negotiated, through program design, all the way to launch.

You also have the opportunity to take ownership of data architecture for the Risk Analytics function. We've invested heavily in modern data infrastructure and AI tooling, and we want someone who's excited to actually use them. If you enjoy autonomy and the freedom to build your own pricing infrastructure, you’ll thrive on our team.

If you enjoy working with data and analytical tools / models and have always wanted to get more involved on the business side — this role is for you.

What You Will Be Doing:

As a core member of the Risk Analytics function of Extend, you will

  • Price deals no one has priced before. Every time Extend enters a new merchant category, such as a new product type, a new vertical, or a partnership being negotiated right now, there's no existing model to hand you. You'll design the premium structure from first principles, figure out how to validate it when the data is thin, and own it through launch. The work is genuinely unsolved, and the decisions are yours to make.
  • Turn a monitoring function into a decision engine. We know what our loss ratios are. What leadership needs is to know what to do about them: which claims initiatives to pursue, which premiums to adjust, which programs to renegotiate. You'll build the tooling that makes that call possible, and you'll be the person making the recommendation.
  • Own the risk narrative with senior leadership. When the loss ratio moves, you're the one who explains why and what comes next, to an audience that includes the C-suite. If you've wanted more visibility than your current role gives you, this one puts you in that room.
  • Build the data foundation for Risk Analytics — and make it yours. We have dbt and Snowflake. What we don't have is a fully built Risk Analytics layer sitting on top of it. You'll design the data models, set the standards, and shape how this function works for the next several years. If you've ever inherited an architecture you wished you could rebuild from scratch, this is the rare opportunity to build it right the first time.
  • Actually use AI to change how the team works. Not as a buzzword, but as a working practice. We use Claude heavily. For this role, that means finding the places in the risk analytics workflow where a manual step shouldn't be manual, automating it, and raising the floor on what the team can produce. You'll have latitude to experiment and the expectation that you will.

What We’re Looking For:

  • Strong analytical and data skills spanning SQL, Python or R, pipeline development and data modeling (dbt, Snowflake), and visualization tools such as Tableau or Streamlit.
  • 5+ years of experience working on actuarial pricing, predictive modeling or other Risk Analytics related areas
  • Ability to dive deep into data and communicate insights to audiences of all backgrounds, especially to teams with less data & analytics experience
  • Relevant Actuarial experience (such as Associate of the Casualty Actuarial Society (ACAS) or equivalent exam experience) preferred but not required
  • Excited and passionate about the new AI tools (Claude, Gemini, etc.) and eager to learn how that can help improve our day-to-day efficiency
  • Bachelor’s degree in Actuarial Science, Mathematics, Statistics, or a related field
  • Ability and interest in thinking beyond the insurance organization, considering the challenges of other teams, and prioritizing what is best for the business holistically, is essential
  • Empathy, humility, and curiosity

Expected Pay Range: $125,000 - $155,000 per year salaried*

* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

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Job type

Full Time

Experience level

Salary

Salary: 125k-155k USD

Education

Bachelor degree

Experience

5 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Extend

Learn more about Extend and their company culture.

View company profile

Extend was founded in 2023 by Eli Badgio and Kushal Byatnal, former engineers at Brex and Stir, who recognized that document processing was a persistent bottleneck for modern enterprises. While traditional OCR solutions plateaued at around 80% accuracy and required months of complex integration, the founders envisioned a platform that could leverage the power of Large Language Models (LLMs) to achieve near-perfect results. What started as a mission to 'transform how the world works with unstructured data' has evolved into the 'Modern Document Processing Cloud,' a comprehensive platform that unifies parsing, extraction, and orchestration.

Today, Extend empowers technical teams to build mission-critical document pipelines with greater than 95% accuracy out of the box. By combining state-of-the-art vision models with a developer-first API, the company has become the 'Stripe for documents,' trusted by industry leaders like Brex, Chime, and Flatiron Health to handle their most complex workflows. With $17 million in recent funding from Innovation Endeavors and Y Combinator, Extend is rapidly scaling its engineering team in New York City to further revolutionize how businesses unlock the value of their data.

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Extend

Company size

11-50 employees

Founded in

2023

Chief executive officer

Kushal Byatnal, Eli Badgio

Employees live in

View company profile

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