Expedock is hiring an Operations Executive – US Ocean Import (FCL & LCL) to join their Service Delivery Team. The successful candidate will have 2-4 years of experience in Ocean Import Operations and a strong understanding of US import procedures.
Requirements
- 2-4 years experience in Ocean Import Operations (FCL & LCL required)
- Strong understanding of US import procedures including ISF, AMS, PGA holds, customs clearance, demurrage, and detention
- Hands-on coordination experience with steamship lines, customs brokers, truckers, and overseas agents
- Ability to track and manage Last Free Day (LFD) for both demurrage and detention
- Experience handling delivery appointments, trucking arrangements, delivery exceptions, and cost approvals
- Proficiency in freight forwarding systems/TMS
- Amenable to working the night shift (US - EST time zone)
- Comfortable with having their productivity monitored through tools like Insightful
- Excellent communication skills and a strong customer service mindset
- High attention to detail and ability to handle multiple files in a fast-paced environment
