Technical Admin Support

Job Description: Technical Administrative Support

Position: Technical Administrative Support
Location: New York (Remote, 3 PM 11 PM EST)

About the Company

We are an innovative health technology platform focused on improving patient flow and care transitions through AI-powered workflows and seamless integrations. Our mission is to help healthcare organizations identify and close care gaps faster, enhance patient outcomes, and strengthen collaboration across the healthcare ecosystem.

Key Responsibilities

• Provide day-to-day technical and administrative support to leadership and operational teams.

• Manage calendars, schedule meetings, and follow up on action items to ensure smooth operations.

• Handle incoming communications, system notifications, and documentation efficiently.

• Assist with preparation of reports, presentations, and other technical documentation.

• Maintain organized digital filing systems and ensure data integrity across platforms.

• Support onboarding of new employees and partners, including training on digital tools.

• Ensure effective use of company platforms, including CRM, project management tools, and communication systems.

• Troubleshoot basic IT issues and support colleagues in using digital platforms.

Qualifications

• Proven experience in administrative, technical, or operational support roles.

• Tech-savvy with confidence using digital platforms, cloud-based solutions, and integrated tools.

• Proficient in Microsoft Office, Google Workspace, and project management software (Asana, Trello, or similar).

• Quick to learn new IT tools and capable of guiding others in their use.

• Strong organizational skills and high attention to detail.

• Excellent written and verbal communication skills (English required).

Personal Attributes

• Proactive, structured, and solution-oriented.

• Comfortable working in a fast-paced, technology-driven environment.

• Service-minded with the ability to manage multiple tasks effectively.

• Collaborative team player, yet able to work independently when required