IT Systems Engineer

At Evolve we’re a hardworking team serious about hospitality. Our teams work every day to make vacation rental easy for everyone — from our owners who trust Evolve to build their business to our guests who rest easy with every stay to our Evolvers who make this difference a reality. Our values anchor our daily decisions and interactions with our customers, communities, and each other. Join our inclusive culture in one of the most rapidly-growing segments in travel. Find your home at Evolve.

Why this role

Evolve’s business is complex, dynamic and above all, exciting! We operate in a fast-changing, high-growth industry that includes multiple customers and partner types and an expanding suite of products and services.

As our IT Systems Engineer, you’ll report to and partner with our Director of IT to help us accomplish our ambitious goals by providing unforgettable Technology support to the Evolve team. We approach our work with a hospitality mindset and we’re looking for someone who will bring that same mentality to their everyday work.

What you’ll do

• Research, design and implement company wide IT projects. Some of these projects include, SSO Integration, Certificate Management, Provisioning and Deprovisioning of enterprise resources, and software testing.
• Installing, configuring, testing and maintaining operating systems, application software and system management tools
• Assist with Level II and Level III ticket queue, user administration, security, hardware management and any other IT related items
• Ensure the highest levels of systems and infrastructure availability based on firmware / security updates and patching.
• Support the new hire onboarding process by preparing all IT systems; Build, upgrade and maintain workstation WDS Images, for support of Tier II business applications, keeping gold images up-to-date with the latest security patches.
• Maintain asset management across the organization, and partner with vendor representatives
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Create and maintain departmental documentation and create KB’s as necessary, system interdependencies, and end-user documentation

What makes you a great fit (bullets from most important to least important)

• 5+ years of well-rounded agnostic IT experience
• Experience with Applications like GSuite, Office365, Box, Zoom, Microsoft OS’s, Mac OS, AWS, Salesforce, OKTA, SSO (JIT / SCIM), DNS Management.
• Experience with a next-gen EDR solution (CarbonBlack, CrowdStrike, SentinelOne)
• Ability to run multiple technical projects at once using a project management software.
• Deployment experience with an enterprise MDM solution, specific to MAC and Windows OS
• Demonstrated experience managing a fleet of laptops and related peripherals
• Demonstrated experience managing a large user base of 1000+ employees
• Experience with printers, conference rooms, phones and Zoom Rooms
• A passion for technology and customer service
• A desire to answer questions and solve problems
• Strong understanding and implementation of data security programs that are PCI and industry compliant

Location

CO

Evolve has a flexible working environment so teammates can work remotely anywhere in the state of Colorado, in our beautiful downtown Denver office, remotely or a hybrid of both!

U.S

We currently are able to hire throughout the U.S except in the following states: California, District of Columbia, Hawaii, New Jersey, New Mexico and Pennsylvania. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both!

Compensation

Annual base salary range: $113,000-$130,000, depending on relevant experience

How we reward Evolvers

Evolvers have access to highly competitive benefits and rewards that support their whole well-being so they can focus on bringing their best selves to work.

Financial

• Industry competitive pay, including equity in the company for all Evolvers
• 401(k) with a 4% match that vests immediately

Family

• 6 weeks of paid parental leave for birth and non-birth parents
• Infertility coverage
• Child care discounts and locator support
• Pet insurance to cover your furry children

Well-being

• Comprehensive health plans that include a 100% employer paid option for the Evolver
• 100% employer-paid dental and vision for the Evolver
• 8 free mental health visits

Unplug and Explore

• Take some time away from work with generous PTO, sick, holidays, and a personal holiday to celebrate what’s more important to YOU
• Annual Evolve travel credit after 1 year
• Discounts to stay at Evolve properties

Learn Every Day

• World class onboarding programs
• Learning and development opportunities

How we work together

With our core values as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we’re excited to see what you’ll bring as your authentic self.

Still curious about who we are and what we do? Read more about our business and our culture at evolve.com.

EEO

At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions.

If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.