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EveriseEV

Vice President - Sales (BFSI Vertical)

Everise is a global leader in customer experience, known for enhancing client interactions through innovative solutions in multiple industries, particularly healthcare.

Everise

Employee count: 5000+

Salary: 180k-200k USD

United States only

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Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose:

The successful candidate will prospect and close Business Process Outsourcing (BPO) contracts with national and international companies across a range of vertical markets.

Job Requirements:

• End-to-end responsibility for designing and executing the strategic sales plan for securing new clients
• This includes but is not limited to prospect targeting, engagement, proposal development, negotiation, closing, and post-closing participation in ongoing account management and optimization activities
• Research and drive business expansion/collaboration opportunities for the customer care market; develop, in conjunction with senior management, the growth and market expansion plan
• Prospect for customer care opportunities and identify niches that have strategic potential to maximize market reach
• Identify and validate new industry verticals and market opportunities for customer care
• Build a predictable pipeline of new business to generate repeatable and profitable revenues
• Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc.
• Develop targeted presentations for specific audiences desiring to learn more about CGS services, and technology support services in general
• Work closely with RFP team to ensure high quality of proposals. Submit and handle proposals with full ownership and accountability for the opportunity

Qualifications:

• BS/BA in Business or related field preferred or minimum of Five (5) years of BPO sales experience with proven track record of success
• Highly motivated and competitive with strong initiative, prospecting, and sales close ability
• Possesses established and current relationships with COOs, CFOs, CEOs, Customer Service Directors
• Must possess a proven track record for prospecting and closing new business
• Proven experience in business planning; development of account sales and relationship management plans with proven results
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office products, including Word, PowerPoint, and Excel
• Must possess excellent time management skills
• Must be a strategic thinker, creative, and persuasive
• Strong problem analysis and problem-solving skills

• Willing to travel extensively

  • Strong relationship-building skills

• Strong negotiation skills

Compensation & Benefits

The anticipated base salary range for this remote position is between $180,000- $200,000. In addition, Everise provides benefits including medical coverage, dental, vision, disability, a 401 (k), and paid time off. The role will also be eligible for Sales Commissions as per the company's Commission Plan.

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 180k-200k USD

Education

Bachelor degree

Experience

5 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Everise

Learn more about Everise and their company culture.

View company profile

Everise is at the forefront of delivering happiness to millions of customers globally by providing exceptional customer experience solutions. With over 12 years of experience, Everise supports a multitude of partners in various sectors, including healthcare, logistics, travel, and technology. The company excels in integrating partners' call centers, allowing for rapid staffing, comprehensive support in scheduling, billing, and facilitating virtual health interactions. This capability is exemplified in their dedicated teams referred to as "champions," who are tasked with enhancing customer interactions through personalized and knowledgeable service.

Within the healthcare industry, Everise has developed extensive expertise, particularly in health insurance, member management, and provider services. They supply licensed agents capable of assisting with everything from sales and policy modifications to handling claims and addressing benefits inquiries. By employing advanced technologies and methodologies, Everise ensures that both their partners and customers receive tailored, responsive service. Their commitment to exceptional experiences is underscored by various awards acknowledging their quality of service, including recognition as one of America's Greatest Workplaces for Women and Diversity. This dedication to excellence and partnership allows Everise not only to improve customer satisfaction but also to drive success for businesses across key markets.

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Everise

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