IT Support Engineer (Devops expertise)

We currently have a vacancy for an IT Support Engineer (Devops expertise) fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.

Your tasks:

• Provide Tier 2/3 technical support for customers, resolving product and infrastructure-related issues;
• Troubleshoot incidents across application, system, and network layers;
• Manage and improve CI/CD pipelines and automation tools for deployment and monitoring.;
• Write and maintain documentation, runbooks, and knowledge base articles;
• Monitor systems, logs, and alerts to proactively identify issues before they impact customers;
• Participate in an on-call rotation to ensure 24/7 availability of critical systems;
• Contribute to process improvements to enhance reliability, scalability, and support efficiency.

Requirements

• University degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience in IT;

• Minimum 5 years of experience in technical support, site reliability, or DevOps-related roles;
• Experience with systems administration;
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps);
• Proficiency in scripting languages (Python, Bash, or PowerShell);
• Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible etc);
• Solid understanding of containers and orchestration (Docker, Kubernetes);
• Experience with cloud platforms (AWS, GCP, or Azure) would be an asset;
• Excellent command of the English language.

Benefits

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference (134602/09/2025).

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

You may also consider all our other open vacancies by visiting the career section of our web site (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS (www.eurodyn.com) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.