Production Support

About Us

Euronet Worldwide is a NASDAQ listed transactions and payments processing major with strong presence in North America, Europe, Middle East, India and the Asia-Pacific regions. Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today. We are one of the world’s foremost providers of electronic payment and transaction processing solutions for financial institutions, retailers, service providers and individual consumers through three primary business segments — Electronic Financial Transactions, Prepaid and Money Transfer.

Euronet Inc. headquartered in Kansas, USA, is a leading global electronic payments provider and distributor, that provides convenient and safe financial transaction services to consumers and businesses worldwide, with products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone.

Euronet has built a unique network of networks that creates a powerful presence at every level of the global payments value chain.

Location: LATAM

Experience: 8 -14 Years + of relevant experience working in the skillset in LATAM region

Domain: Switch / Payment

Responsibilities & Key Deliverables:

• Minimum 8-14 years Operations Experience in 24x7 high-availability Production environment.
• Support trouble-shooting client issues with high level data analysis and project review.
• Extensive problem solving and debugging skills.
• Ability to independently apply production upgrades and support the products and technologies.
• Experience in providing services to agreed SLA’s and OLA’s.
• Experienced in Problem and Incident Management.
• Experience with working in an ITIL environment.
• Excellent interpersonal and communication skills.
• Experience with supporting multiproduct environment.
• Experience in supporting and administering ATM Switch / Card Management / WEB Bases banking System.
• Experience with supporting Java applications and an understanding of web technology.
• Knowledge of Linux environment will be an Added advantage.

Requirements

Skillset:

• Team Leader capabilities
• EFT Switch / ATM / POS
• Cards Issuance @& Lifecycle
• Messaging - ISO8583
• Schemes – VISA/ MC /Amex / Local Schemes
• Good communication
• Basic Knowledge of Queries (SQL)

Language: Spanish & English (Mandatory)