Account Manager (for Roigen)

ABOUT ROIGEN

Roigen is a performance-driven agency specializing in paid media. We partner with brands to optimize their advertising investments and drive maximum results through our collaborative approach, which blends strategy, media buying, and creative execution.

YOUR TEAM & YOUR MISSION

We are looking for an experienced and proactive Account Manager to join our team. In this pivotal role, you will be at the heart of client success—managing key accounts, optimizing performance, and building long-lasting relationships. You will work closely with our Business Development Managers (BDMs) and the Media Buying team to deliver superior service, exceptional performance, and exceed client expectations.

WHAT YOU’LL DO:

• Serve as the primary point of contact for assigned clients, ensuring smooth communication and strong relationships.
• Oversee project management, ensuring campaigns are executed efficiently and meet client expectations.
• Work with the media buying team to optimize campaign performance and deliver measurable results.
• Identify growth opportunities through upselling and cross-selling services to drive account expansion and deepen client partnerships.
• Lead client reporting, performance reviews, and strategic planning sessions, providing clear, actionable insights.
• Address client challenges proactively, offering solutions to maintain satisfaction and ensure long-term retention.
• Collaborate with BDMs to transition new clients from sales helping them onboard quickly and successfully.
• Stay up-to-date with industry trends and best practices to provide clients with forward-thinking strategies.

WHAT WILL HELP YOU DO IT:

• 3+ years of experience in account management, client services, or a related role in performance marketing or digital advertising, preferably in an agency
• Strong understanding of paid media channels
• Exceptional project management and organizational skills.
• Excellent communication and relationship-building abilities.
• Ability to analyze data and translate insights into actionable recommendations.
• Proactive, solution-oriented, and comfortable working in a fast-paced environment.
• Experience within iGaming is a bonus

WHAT’S IN IT FOR YOU:

• Flexible work arrangements, including hybrid work models in cities with physical offices, and remote work options everywhere else. Where we work in a hybrid model, our team-members can use Work Away Days, allowing them to work fully remotely for up to 1 month per year. We also have flexible working hours, with most employees starting the day at 9 am in their local time zones.
• Professional development opportunities through programs like Leaders Assembly for managers, Mentorship programs for growing talents, regular learning sessions, and access to external consultants. Our Internship programs also serve as stepping stones for career starters, often leading to full-time roles within the team.
• Recognition culture with celebrations of achievements. We value everyone's contribution to bring the best talent and new clients and we offer Bonus systems to encourage it. The Bonusly recognition system also highlights accomplishments, allowing team members to share recognition points redeemable for various gifts and vouchers.
• Additional perks such as private health insurance (location-dependent), volunteer days, as well as organized online and in-person get-togethers in office locations to foster meaningful connections among team members.
• Take a day off to celebrate your birthday! We believe that everyone deserves to unwind and enjoy their special day, so we provide an extra day off just for your birthday.

JOIN US!

Join our collaborative team where strategy, media buying, and creative execution unite to deliver exceptional results. Let’s grow together! With us - not even the sky's the limit. Apply or reach out to [email protected] and let’s chat.