Canada onlyClient Care Representative role at Equitable, providing excellent customer service and resolving health and dental related inquiries. Opportunity for career growth, fair pay, and an inclusive work environment.
Requirements
- Previous experience in a phone-based customer service role is required
- Previous experience in an insurance company, group benefits role, or a related medical field is preferred
- Superior interpersonal skills to manage relationships with internal and external clients
- Excellent listening skills to facilitate positive outcomes with inquiries and difficult callers
- Ability to handle high stress levels in a fast-paced production environment
- Excellent verbal and written communication skills
Benefits
- Incentive pay
- Annual salary reviews
- Employer-paid benefits
- Pension matching
- Competitive vacation plus one paid volunteer day each year
- Healthy work-life balance
- Employee wellness
- Dress for your day approach
United States