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Element CriticalEC

Project Management Office (PMO) Manager

Element Critical is a rapidly growing data center service provider in the United States, offering colocation, connectivity, and cloud services with a focus on hybrid IT solutions and customer service.

Element Critical

Employee count: 51-200

AU, CA + 8 more

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Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. Our mission is to meet the diverse needs of today’s business and technology leaders by delivering superior service and product offerings, cultivating trusted relationships with our customers, and motivating and enabling our employees.

This is an opportunity to get involved near the ground level and grow exponentially with a company that is poised to execute. Come join our team!

OVERVIEW

Department: Business Operations

FSLA Status: Exempt

Job Location: Tampa, FL (Remote)

Reports to: Director, PMO

Element Critical is seeking to add a Project Management Office (PMO) Manager who aligns with our company values of accountability, integrity, grit, and problem-solving.

The PMO Manager will play a critical role in managing the planning, governance, and oversight of IT and compliance-related initiatives across the organization. This role ensures that all technology, security, policies, and projects align with corporate objectives and adhere to standards under ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH frameworks. The PMO Manager will drive operational excellence, risk mitigation, and compliance through disciplined project management and process maturity. The ideal candidate is a strong communicator, organized, and detail oriented.

RESPONSIBILITIES

Responsibilities will include, but not limited to, the following:

  • Oversee the company’s compliance program and policies including audit readiness, and regulatory certification efforts.
  • Partner with IT Security, Risk, Legal, and Audit teams to ensure project deliverables support compliance with ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH standards.
  • Serve as a liaison between technical teams, compliance officers, and executive stakeholders to ensure transparency, accountability, and timely delivery.
  • Collaborate with IT, Security, and Compliance leadership to monitor program and project health, risk, and audit readiness.
  • Assist in the preparation for internal and external audits, including SOC, ISO, PCI DSS, HIPAA/HITECH, or other applicable frameworks.
  • Establish and manage the IT and Compliance PMO framework, ensuring consistent project governance, documentation, and execution across all IT initiatives.
  • Support audit and regulatory review processes through proper documentation and evidence tracking.
  • Serve as a liaison between technical teams, compliance officers, and executive stakeholders to ensure transparency, accountability, and timely delivery.
  • Develop IT and Compliance project plans, set deadlines and owners for specific tasks, and track the progress of each project
  • Monitor project health and program performance through KPIs, dashboards, and executive reporting.
  • Facilitate project status meetings and Compliance Committee sessions to review progress, risks, and alignment with regulatory frameworks (ISO 27001, SOC 1, PCI DSS, HIPAA/HITECH).
  • Create and maintain project dashboards for executives and stakeholders that provide clear visibility into schedules, risks, dependencies, and deliverables across multiple initiatives.
  • Execute, lead, and support other projects assigned by leadership in support of organizational goals and strategic objectives.

REQUIREMENTS & QUALIFICATIONS

The ideal candidate will possess the following:

  • Bachelor’s degree in information technology, Business Administration, Communication or a relevant study preferred.
  • At least five (5) years of work experience in Project Management or PMO, with at least 1 year focused on IT compliance or governance (ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH).
  • Knowledge around Data Center operations and NetSuite (ERP), with the ability to align project and compliance initiatives within these environments is a plus.
  • PMP Certification preferred.
  • Advanced proficiency in Microsoft Office Suite and project/program management tools, including Excel, Smartsheet, and MS Projects, to support reporting, analysis, and project tracking
  • Advanced PowerPoint skills are required to develop executive-level presentations, project updates, dashboards, and strategic communications for executives, stakeholders, and cross-functional teams.
  • Effective communication and organizational skills with the ability to clearly and concisely communicate both verbally and in writing to internal and external audiences.
  • Develop and maintain executive summaries for multiple projects, providing senior leadership with concise visibility into progress, risks, milestones, and strategic decisions.
  • Proven ability to develop effective working relationships.
  • Travel may be required.

Element Critical is a well-funded, fast paced organization that is seeking to make several acquisitions over the next few years and develop into a very strong national player. We offer the following benefits, in addition to a focus on growing our culture and engagement.

  • PPO and HDHP Healthcare Plans
  • FSA and HSA with above market Employer HSA Match
  • Dental and Vision Insurance
  • Employer Paid Disability and Life Insurance
  • Additional Group Insurances
  • Paid Vacation, Sick, and Personal Leave
  • 10 Company Paid Holidays
  • Paid Parental Leave
  • 401k with up to 4% Employer Match
  • Personal Development and Learning Opportunities
  • Employee Referral Program

About the job

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Posted on

Job type

Full Time

Experience level

Experience

5 years minimum

Hiring timezones

United States +/- 0 hours, and 9 other timezones

About Element Critical

Learn more about Element Critical and their company culture.

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At Element Critical, our core mission revolves around delivering secure, performance-driven, flexible, and adaptable data center solutions that cater to a wide spectrum of IT requirements. We pride ourselves on a culture of solutions engineering and customer-centric service, aiming to bring these crucial aspects out of the shadows and into the spotlight to effectively support our clients' hybrid IT strategies. Our team, comprised of industry veterans with extensive experience in building and developing colocation facilities nationwide, is dedicated to meeting the diverse needs of today's business and technology leaders. We understand that in the rapidly evolving digital landscape, businesses require more than just space, power, and cooling; they need a trusted infrastructure partner capable of turning next-generation challenges into technological opportunities.

Our expanding portfolio of hybrid-ready facilities is strategically located in key markets across the United States, including Silicon Valley, Chicago, Houston, Austin, and Northern Virginia, ensuring we can serve a broad and diverse base of enterprise customers. We are committed to operational excellence, offering Tier III facilities that are carrier-neutral, network-rich, and concurrently maintainable, available in various deployment sizes and densities. This commitment extends to our sustainability initiatives, with a focus on driving energy efficiency in our data center designs and empowering customers with renewable energy options. We believe in transforming communities by helping businesses transition to cleaner energy sources, sourced locally to make a scalable impact. As we continue to grow, through strategic acquisitions and site expansions, our focus remains steadfast on providing high-touch customer service and maintaining a proven track record of mission-critical operational excellence, ensuring our clients can confidently manage and store their business data.

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