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ELB LearningEL

Salesforce Administrator

ELB Learning is a one-stop-shop for creating and delivering better learning experiences, offering a comprehensive suite of products and services including authoring tools, VR training, gamification, and learning platforms.

ELB Learning

Employee count: 201-500

United States only

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This role is part of our ongoing bench program for upcoming client engagements. We are proactively identifying experienced consultants who can be deployed quickly as new projects are confirmed. While this position is not tied to an immediate start, it represents a strong opportunity to be considered for upcoming work aligned with your expertise and availability.

Please note that prior consulting experience is required, as this role will involve stepping into client environments with minimal ramp-up, working independently, and delivering high-quality outcomes. Qualified candidates will be contacted as relevant projects become available.

About the Role

We are building a network of experienced Salesforce professionals for upcoming consulting engagements supporting CRM transformation and optimization initiatives. This role is ideal for consultants who are comfortable working in fast-paced client environments, supporting system enhancements, improving operational workflows, and driving user adoption across Salesforce platforms.

We are seeking a Salesforce Administrator to support the configuration, maintenance, and optimization of Salesforce environments across Sales, Service, and customer operations teams. This individual will work closely with business stakeholders to improve workflows, automate processes, enhance reporting visibility, and ensure the platform continues to align with evolving business needs.

Key Responsibilities

  • Configure and maintain Salesforce Sales Cloud, Service Cloud, and/or Experience Cloud environments

  • Build and manage custom objects, fields, record types, validation rules, page layouts, and automation workflows

  • Develop and maintain Salesforce Flows, Process Builder automations, and approval processes

  • Create reports, dashboards, and analytics to support sales leadership and operational decision-making

  • Manage user setup, profiles, roles, permission sets, and sharing rules

  • Maintain data integrity through deduplication, enrichment, data imports, and export operations

  • Support Salesforce integrations with third-party systems including ERP, marketing automation, and billing platforms

  • Coordinate Salesforce deployments, release management activities, and managed package updates

  • Troubleshoot application issues and provide end-user support across business teams

  • Partner with stakeholders to gather requirements and translate business processes into Salesforce solutions

  • Maintain system documentation including process flows, configuration guides, and data dictionaries

Required Qualifications

  • 4+ years of Salesforce administration experience

  • Current Salesforce Administrator Certification (ADM-201)

  • Experience supporting Salesforce implementation, optimization, or enhancement projects

  • Strong experience with Salesforce automation tools including Flow Builder and Approval Processes

  • Proficiency in Salesforce reporting and dashboard development

  • Understanding of Salesforce data model, relational data concepts, and security architecture

  • Experience supporting data migration and integration activities using Data Loader, MuleSoft, or similar tools

  • Strong analytical, troubleshooting, and communication skills

  • Bachelor’s degree in IT, Business, or related field (or equivalent experience)

Note:This role supports upcoming client engagements. Candidates should have prior consulting experience and be comfortable operating in fast-paced client environments with minimal ramp-up.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

4 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About ELB Learning

Learn more about ELB Learning and their company culture.

View company profile

At ELB Learning, we are at the forefront of revolutionizing the corporate learning landscape through groundbreaking technology and innovative design. Our mission is to empower organizations to unlock the full potential of their workforce by creating and delivering superior learning experiences. We have engineered a comprehensive suite of products and services that address the entire learning and development lifecycle. Through our advanced authoring tools like Lectora and the immersive capabilities of CenarioVR for virtual reality training, we enable the creation of engaging and impactful educational content. Our platform is a testament to our commitment to innovation, integrating everything from gamification with The Training Arcade® to video-based practice and coaching with Rehearsal, ensuring that learning is not just informative but also interactive and memorable.

Our technological prowess is further demonstrated by our strategic integration of Artificial Intelligence across our offerings. We provide AI-powered solutions and expert consulting to help organizations harness the power of AI, making their training programs more intelligent, personalized, and effective. By leveraging AI, we help companies analyze learning needs, predict outcomes, and create adaptive learning paths that cater to individual employee needs. This focus on technology-driven solutions has positioned us as a trusted partner for 80% of Fortune 100 companies. We are dedicated to pushing the boundaries of what's possible in e-learning, continuously innovating to provide tools and strategies that result in a more skilled, productive, and successful organization. Our holistic approach, combining cutting-edge software with tailored professional services, ensures that our clients can conquer any training challenge and achieve tangible results.

Employee benefits

Learn about the employee benefits and perks provided at ELB Learning.

View benefits

Sick Pay

Provides paid sick leave.

Retirement

Offers retirement savings plans.

Flexible WFH options

Provides flexible work-from-home options.

PTO + floating holidays

Offers paid time off and floating holidays.

View ELB Learning's employee benefits
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ELB Learning

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