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ECPEC

Enterprise Sales Development Representative

ECP is a developer of web-based healthcare software, providing eMAR, EHR, Billing, and CRM solutions for senior living and long-term care communities. The company aims to improve care quality, operational efficiency, and financial performance for its clients.

ECP

Employee count: 51-200

United States only

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ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

Senior living is deeply under-penetrated with software and ECP is one of the largest and fastest-growing software companies in the industry. We recently raised a growth round of equity to reinvest in our product, technology, and go-to-market. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.

Note: this is a remote position.

  • Prospecting & Lead Generation: Identify, research, and engage high-potential enterprise accounts; run personalized, multi-channel outreach campaigns (email, social, phone) to drive pipeline growth. Track and forecast all activities via HubSpot CRM.
  • Outbound Campaign Execution: Maintain a high and consistent outreach cadence, crafting tailored messages for decision-makers and influencers across our target vertical to maximize engagement and conversion.
  • Connection & Discovery: Conduct discovery to assess fit and intent, and route qualified prospects to Enterprise Account Executives for next steps. Also, represent the company at relevant industry trade shows, as needed.
  • Cross-Functional Collaboration: Partner closely with Sales, Marketing, Product, and RevOps to align messaging, refine targeting, improve lead routing, and ensure a seamless flow of qualified opportunities through the funnel.
  • Market & Product Intelligence: Stay informed on industry trends, competitor developments, and ECP product updates to deliver relevant insights and strengthen outbound messaging.

Requirements

  • Prior sales experience is required, prior Enterprise experience is preferred
  • Bachelor's degree preferred
  • Enthusiasm for software sales and building relationships
  • Eagerness to make targeted outbound calls as part of the prospecting process
  • Passion for working in a fast-paced, high-growth company environment
  • Desire to learn, be coached, and succeed in software sales
  • Ability to write succinct, but thoughtful emails
  • High level of organization and self-motivation
  • Ability to travel at least 1-2 times per quarter, on average, for tradeshows and events

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About ECP

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ECP is a leading provider of eMAR (electronic medication administration record), EHR (electronic health record), Billing, and CRM (customer relationship management) software tailored for the senior living industry. Founded in 2004 and headquartered in East Troy, Wisconsin, ECP serves over 7,500 senior living communities, group homes, communities for individuals with intellectual and developmental disabilities, and other long-term care settings across all 50 states. The company's mission is to develop world-class software and partner with long-term care operators to enhance the lives of residents, families, and staff, while achieving superior clinical, operational, and business outcomes. ECP's comprehensive software suite is designed to streamline workflows, improve care quality, and drive financial growth for its clients. The platform integrates seamlessly with long-term care pharmacies to synchronize medication orders, automate reordering processes, and minimize medication administration errors.

ECP's EHR system offers robust care management tools, including integrated assessments, a care plan wizard, point-of-care charting, customizable alerts and reminders, and state-mandated reports. The company is committed to innovation, recently introducing AI-powered tools to significantly improve medication safety and clinical outcomes for senior living residents. These tools assist in preventing duplicate medication orders, over-dispensing of PRN medications, and automatically classifying medications. ECP also emphasizes data accessibility and integration, offering an Integration Hub and Developer Portal to allow seamless connection with other software and hardware solutions. This open integration strategy supports various connectivity options, ensuring that client data is readily available and can be shared securely. The company prides itself on its customer-centric approach and has been recognized as a Top Workplace, reflecting its commitment to its employees and a positive work environment. ECP supports remote work for its US-based employees and is actively hiring to support its continued growth.

Employee benefits

Learn about the employee benefits and perks provided at ECP.

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Remote work

Our headquarters is in Wisconsin, but we are open to remote candidates within the U.S.

Learning and development budget

A lot of growth opportunities, including learning opportunities paid for by the company.

View ECP's employee benefits
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ECP

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