Industry Technical Consultant (f/m/d) -Global High-Tech Segment

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. In our Light division, this includes working with institutional, food & beverage, transportation, high-tech and manufacturing customers using a holistic approach based on customer needs.

Ecolab is seeking for an Industry Technical Consultant (ITC) for our Global High-Tech (GHT) segment.

The position can be based anywhere in Europe.

Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right.

What you will do:

• Collaborates with the Corporate Account, Field Sales & Marketing teams to drive industry-specific and technical/application business growth across Global High-Tech business focusing on Data Centers and Micro-Electronics

• Consults customers and prospects on best practice, holistic water operations across cooling, heating, reuse/recycle, open and closed loop systems

• Deliver best-in-class expertise, system optimization and problem solving in the most dynamic and challenging customer environments

• Play a critical role in demonstrating Total Value Delivered (TVD) and selling value of our solutions combining chemistry, automation, digital, equipment and engineered solutions

• Through on-site and remote execution of water audits and best-practice gap analysis, identifies TVD projects to feed a pipeline of opportunities together with sales teams

• Delivers demonstrable impact on sales growth and retention (RGG) in the segment

• Create links between customer problems and deployment of our innovations to deliver added value

• Provides expert technical expertise and consultancy to resolve application or best practice questions or problems / jeopardy situations at customer sites

• Be a driving force in the digital transformation of our interaction with customers via Ecolab3D platform

• Provide business insight based on observations of customer needs that may result in identifying new ideas for innovation projects and new technologies

• Feed the ideation process with insights from customer interactions and on-site experience to feed our innovation process

• Be a mentor to our Field stakeholders, raising the technical skillset and independence of Reps and local Application Engineers alike

Your profile:

• Demonstrable technical expertise and experience in optimizing water operations in the Global High-Tech (GHT) segment

• Proven experience in complex chemistry, automation, digital, equipment and engineered solutions both from Ecolab and the wider industry

• Inquisitive mind, challenging the status quo and embracing disruptive technologies

• Excellent communicator, able to consult, coach and mentor both internal stakeholders and customers alike

• Value mindset with a focus on delivering TVD to our customers

• Solution oriented, problem solving mindset to complex challenges

• Willing and able to travel regularly throughout Europe to customer sites (at least 50%)

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