Clinical Informaticist

eClinicalWorks is a privately held healthcare IT company that provides comprehensive cloud based EHR/PRM solutions to medical professionals worldwide. Our mission is to improve workflows and reduce the risk of physician burnout. We are a leader in the Electronic Health Record industry, delivering ambulatory and acute care EHR and Revenue Cycle products to clients in the United States and worldwide. Patient safety is of paramount importance and is fundamental to our products.

Summary

The Clinical Informaticist, as part of the Clinical Risk Management team, will be integral to ensuring eClinicalWorks consistently delivers safe healthcare technology products. The ideal candidate will collaborate with various departments including Product Management, Product Development, Interoperability, Clinical Content, Data Migration, and Implementation.

Responsibilities

• Collaborate with the Product Management team to assess customer requirements, particularly in areas such as interoperability, integration, clinical decision support, and clinical data validation (Design and Development).
• Define and implement healthcare interoperability solutions.
• Identify and mitigate potential risks to patients.
• Maintain hazard logs throughout various software lifecycle stages (Documentation).
• Serve as a customer representative within the organization.
• Proactively seek ways to enhance products to reduce potential clinical risks (Design and Development) and improve patient safety.
• Review issues reported in the EHR by customers and internal stakeholders from a patient safety perspective.
• Assist in creating and maintaining clinical content for various specialties utilizing the eClinicalWorks EHR product suite.
• Act as a clinical expert on ad hoc on strategic projects with other teams/departments.
• Interact with customers to discuss potential patient safety issues, obtain customer feedback, and represent the company as a clinical subject matter expert.

Requirements

• Currently registered as a licensed healthcare professional (MD, NP, RN, PharmD is preferred).
• Willingness to travel up to 20% for client interactions, conferences, and other workrelated events
• Minimum of 5 years of direct patient care experience in an outpatient and/or inpatient setting (including utilization of an electronic medical record system).
• 3 years of experience in clinical risk management, patient safety, healthcare informatics and/or a related field and the following:
  • Experience with Electronic Health Records (EHR) systems, particularly in understanding and mitigating clinical risks.
  • Familiarity with healthcare workflows and clinical decision support systems.
  • Proficiency in using and understanding EHR/EMR systems, particularly in relation to interoperability and data integration.
  • Strong analytical skills to assess clinical data and identify potential patient safety risks
  • Familiarity with HL7 Fundamentals (FHIR, V2, V3, CDA standards).
  • Experience with clinical content development and management.

Other Skills

• A degree in Clinical Informatics, or a related discipline are a plus.
• HL7 certification is a plus
• Excellent communication and interpersonal skills to effectively collaborate with cross functional teams and represent customer needs.
• Strong critical thinking and problem-solving skills with a proactive approach to
• identifying and mitigating risks.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• A deep commitment to and representative of patient safety and quality improvement.
• Ability to maintain detailed and accurate documentation throughout the software lifecycle.

eClinicalWorks offers a rich suite of benefits which include the following: eighteen days of Paid Time Off per year which scales based on tenure; nine Paid Holidays and one Floating Holiday; insurance for eligible employees which includes medical, dental, vision, basic life, short term disability, long term disability, business travel accident, and accidental death and dismemberment.

As well, we offer a 401(k) plan with a Company safe harbor contribution; Flexible Spending Account for Health Care and Dependent Care for eligible employees; limited personal leave; additional voluntary benefits, including additional insurance (hospital indemnity, critical illness, accident, supplemental life, short term disability buy up, pet), genetic testing, legal plan, and supplemental accidental death and dismemberment; and an annual discretionary bonus for eligible employees.

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.