Canada onlyE INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at https://e.inc/about
The Commercial Accounts Coordinator is a positive and detail-oriented individual with a passion for the automotive auction industry. This role works closely with the Commercial Accounts team to support the coordination, preparation, and management of commercial account vehicles across multiple regions.
The Coordinator will assist in ensuring vehicles are properly prepared for sale, inventory is accurately maintained, and all information shared with internal departments and clients is timely and accurate. This position plays a key role in supporting daily operations, client communications, and internal coordination to ensure a smooth auction process.
We offer a competitive salary ($45,000.00 - $55,000.00); paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more!
What You Will Do:
- Support the Commercial Accounts team in coordinating account activities and maintaining organized account management processes.
- Monitor and maintain commercial account vehicle inventory to ensure records remain accurate and up to date.
- Ensure vehicle condition reports are completed accurately and within required timelines.
- Prepare and distribute vehicle inventory and status reports to internal teams and clients as required.
- Coordinate transportation arrangements for client vehicle inventory.
- Assist with monitoring mechanical repairs by obtaining approvals and ensuring work orders and invoices are properly recorded.
- Assist with scheduling vehicles for auction sale lines and ensuring proper placement within the sale.
- Review pre-sale listings to confirm vehicle details, reserves, lights, and declarations are accurate.
- Compile and distribute required post-sale reporting.
- Monitor the receipt of vehicle registration documents and ensure sale proceeds are properly processed.
- Support client communication by providing updates, responding to inquiries, and escalating issues when required.
- Process invoices and payments in a timely and accurate manner.
- Assist with tracking Accounts Receivable balances and escalating outstanding items as needed.
- Coordinate communication between commercial accounts and operational teams regarding vehicle intake, release, redemptions, and logistics.
- Identify opportunities to improve account service levels and communicate recommendations to the Commercial Accounts Manager.
What You Will Need:
- High School Diploma, G.E.D., or equivalent required.
- English required; French considered an asset.
- Strong administrative and organizational skills with high attention to detail.
- Experience in the automotive, auction, or related industry is considered an asset.
- Automotive knowledge or vehicle appraisal experience is an asset.
- Strong customer service skills and professional telephone manner.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment with a strong sense of urgency.
- Ability to prioritize tasks and manage multiple deadlines effectively.
- Proficiency with Google Workspace and internal operating systems.
- Flexible, adaptable, and able to work both independently and within a team environment.
What We Offer:
- Competitive pay
- Medical, Dental & Vision
- 401k/RSP programs
- Company paid Group Life/AD&D insurance
- Paid time off
- Flexible working environment
- Continuous Learning
- And an amazing culture to top it all off!
At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $45,000.00 - $55,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.
E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.
E INC takes cybersecurity seriously. E INC will reach out to candidates via our Application Tracking System Rippling, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.
As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.
AU, AT + 20 more