ISB Assure Solution Architect

Job Description:

About DXC Insurance:

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.

DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide.

Role Summary:

The Solution Architect is primarily responsible for liaising with clients to capture and translate customer business and technical requirements into a working business system solution utilizing DXC Assure software products.

Key Accountabilities and Responsibilities:

• Engage with Customer SME’s in workshops or other methods of interaction to elicit business requirements and solution objectives.
• Liaise with client SME’s on engagements from a functional/technical delivery perspective
• Translate detailed business requirements into working software solutions using DXC Assure software products and configuration tools.
• Ability to support project team members and customer SME’s on limitations and opportunities for perfect fit customer solutions based on knowledge of DXC Assure Software Products
• Adhere to and contribute to the enhancement of best practice design and configuration of DXC Assure software products
• Create and update complex solution configuration on the DXC Assure Software products including configuration of the following:
  • Rating algorithms and referral processing
  • Underwriting, Claims and business rules
  • Business Process workflow rules
  • Stored procedures, database triggers, indexes, and other database artefacts
  • Reference data creation and maintenance
  • Product building including the implementation of dynamic logic, validations & workflow rules
  • Enquiries / Data Extraction / Reports / Documents
• Work collaboratively with the client and DXC project teams to drive delivery of the agreed solution
• Software configuration / Solution testing/validation/issue resolution
• Confidently demonstrate DXC Assure product solutions in new client engagements
• Participate in internal quality reviews of solution delivery processes
• Prepare functional and technical solution documentation
• Provide inputs to project work estimates
• Contribute to the process of transitioning completed projects into support

Essential Skills/Qualifications:

• Insurance domain expertise – Lloyds and Company market knowledge preferably with experience of Broker, Carrier, Syndicate and MGA operations
• Insurance system knowledge covering underwriting, claims, accounts, and re-insurance
• Experienced in the configuration of web-based Policy Administration/Claims Systems
• Strong SQL skills including the ability to construct SQL queries, views, triggers and stored procedures
• Knowledge of on-premise and cloud-based solutions
• Knowledge in the use of SOAP & REST based API’s
• A detailed understanding of the full project life cycle
• Have demonstrated a working knowledge of the following concepts/skills:
  • Agile / Scrum / Waterfall
  • Process Mapping (current and future state)
  • Data flow diagrams (current and future state)
  • Entity relationship mapping
• Excellent interpersonal and communication skills
• Experience in working to strict deadlines individually and as part of a team.
• A high level of attention to detail with strong documentation skills

Desirable Skills/Qualifications:

• Experience/knowledge of configuring DXC Assure Software products
• Experience in projects delivering cloud-based managed service solutions
• Knowledge of XML, XSLT, JSON
• Prepared to travel when required
• Ability to work flexible hours as required - connecting and collaborating with colleagues in different time zones

What we can offer you:

• Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
• Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
• Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
• Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.

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