Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Engages with the DN Cash Management, Service and Sales teams and with customers and third-party suppliers (cash in transit) to analyze claims of physical cash loss in service scenarios, including contracts that involve shared liabilities. The loss prevention team's primary responsibility is to limit DN's liability by responding to claims in a timely manner - investigating circumstances and working with third party suppliers and customers to communicate findings and ensure appropriate response and resolution.
- Gains familiarity with loss prevention concepts, practices and methodologies.
- With guidance, performs basic loss prevention duties within a single geography; duties include: Receiving and logging claims.
- Performing analysis on claims involving loss on a shared responsibility contract.
- Reviewing evidence retrieved from self-service channels to support investigation of reported loss.
- Maintaining documented loss prevention standards and operating procedures.
- Collecting, analyzing and reporting on loss prevention metrics.
- Learns and adheres to company loss prevention standards and policies.
- Assists with special projects as assigned.
Required Qualifications
- Diploma or equivalent work experience required.
- Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in ATM balancing and reconcilement; research of ATM variances; GL balancing or accounting.
- Good business English skills (Written and spoken).
- Ability to demonstrate attention to detail and delivery to timelines
- Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams
Preferred Qualifications
- Experience of working with data, driving analytics and reporting.
- Conceptual knowledge of loss prevention processes, ideally gained in a financial or armored car environment.
- Ability to build relationships
Salary Range: $45,000 to $50,000. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies and relevant experience.
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations