Senior DevOps Support Engineer (REF4847T)

About the Role

We’re looking for a motivated DevOps Support Engineer to join our team and contribute to the ongoing success of our DevOps-as-a-Service (DevOps-aaS) (SaaS) product.

Our DevOps-aaS platform provides customers with a fully integrated best-of-breed cloud-native toolchain that enables modern, efficient, and scalable software development. Built on leading cloud, container, and automation technologies, it helps teams deliver software faster and more reliably.

You’ll be part of an open and collaborative team that values innovation, continuous learning, and knowledge sharing. Whether you’re starting your DevOps career or already have solid experience, this is a great opportunity to grow your skills, explore new technologies, and work closely with IT Experts and Software Architects in a truly supportive environment.

Key Responsibilities

• Support and operate our DevOps-as-a-Service platform

• Handle customer requests and technical issues effectively

• Apply bug fixes, patches, and support release processes

• Monitor system stability and performance using modern monitoring tools (Grafana, Prometheus, Loki)

• Maintain and enhance CI/CD pipelines (Jenkins, GitLab) and automation workflows

• Deploy and manage customer environments ensuring reliability and scalability

Your Profile

• At least 5 years of experience with cloud platforms (OTC, AWS, Azure, or GCP) and cloud-native & container technologies (Docker, Kubernetes)

• Basic scripting knowledge (e.g. Bash, Python, PowerShell)

• Interest in DevOps practices, automation, and agile collaboration (Scrum, Kanban)

• Experience configuring Linux based (Ubuntu, RHEL) server applications and databases in containerized environments.

• Solid understanding of core network and transport protocols (TCP, UDP, SSL, TLS, DNS, HTTP) to ensure secure and reliable communication

• Experience with web servers, reverse proxies, and ingress controllers (e.g., Nginx, Ingress, Load Balancers) for efficient traffic management

• Motivation to learn, grow, and take on new challenges

• Team-oriented mindset and proactive working style

Nice-to-Have Skills:

• Experience with Infrastructure as Code (Terraform, Ansible) for provisioning and managing cloud resources, configuration management, and automated system provisioning

• Experience with data migration and backup processes, including handling exports/imports using formats such as Dumps, CSV, XML, and JSON

• Knowledge of HTML5 and JavaScript, useful for troubleshooting frontend components

• Familiarity with JVM and Java-based applications and environments

• Ability to configure and manage firewall rules for infrastructure security

What We Offer

• Work with modern technologies in a dynamic environment

• A supportive, friendly team culture with open communication

• Learning opportunities and access to new technologies and certifications

• Flexibility and space for professional development

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.