As a Customer Success Manager for Open Telekom Cloud (OTC), you will provide customers with reliable guidance and drive business growth. Your responsibilities include offering tailored advice, preventing churn, and improving customer satisfaction and organizational efficiency.
Requirements
- Degree in computer science, engineering, or a comparable field of study or professional qualification.
- Expert knowledge and hands-on experience in IT architecture, cloud technologies (IaaS, PaaS, SaaS), and market-relevant cloud ecosystems.
- Strong communication and presentation skills.
- Familiarity with offerings from AWS, Microsoft Azure, Google Cloud, and Rackspace.
- Experience with developer tools, APIs, and integration frameworks.
- Understanding of standardized services through platforms to offer robust technical solutions.
- Proven success in working with international teams and coordinating across borders.
- Cloud certifications
- Fluent German and English skills, both spoken and written.
- Willingness to travel occasionally for both domestic and international assignments.
Benefits
- Be part of Europe’s biggest sovereign public cloud.
- Work on innovative cloud solutions that are shaping the future.
- Collaborate with a vibrant, dynamic, and international team that thrives on creativity, excellence, and customer satisfaction.
- Grow your career in an environment committed to learning, development, and expanding your skillset.
