We are seeking Customer Delivery Managers to take end-to-end accountability for customer service delivery hyperscalers (Amazon Web Services, Microsoft Azure, Google Cloud). The role involves managing service quality, optimizing portfolios, finance activities and collaborating with top management to drive success.
Requirements
- Strong leadership and project management experience
- Excellent problem-solving and analytical abilities
- Financial management and budgeting knowledge
- Knowledge of hyperscaler services, and best practices, as well as experience in implementation.
- Knowledge of business management processes
- SAP knowledge
- Various certifications as ITIL, Certified Service Manager (CSM), Project Management Professional (PMP) or certificates for Hyperscalers (AWS, Azure, Google) are an advantage.
- Proven experience in working with external partners.
- Strong cross-functional collaboration and communication skills.
- Ability to operate autonomously and deliver outcomes.
- Ability to deliver results with a high focus on customer needs, considering an agile environment with changing priorities.
- Strong commitment to ongoing personal and professional development.
Benefits
- Employees will be rewarded for their skills and achievements
- We are a growing company, offering new opportunities for employees