Staff Product Manager, Knowledge

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary:

Knowledge is at the core of what Deel sells: the ability to confidently hire, pay, and manage workers globally. The Knowledge team builds and maintains the systems that make this possible, surfacing the right information at the right time across Deel’s platform.

We own and operate:

1. Product Knowledge Base: The canonical source of truth for how Deel’s platform works - used by internal teams and clients.

2. Country Knowledge Base: A globally maintained dataset that informs how to hire and operate in 100+ countries - from minimum wages to tax rules, time off, parental leave, and more.

We also power client-facing experiences (like Deel AI and the Knowledge Hub), fuel internal workflows, and serve as a critical asset in GTM, support, and platform logic.

Responsibilities:

• Leading a key product division at Deel. You'll own the Knowledge Hub, CMS, and AI-powered knowledge distribution tools - used by thousands of customers and internal agents daily.

• Managing multiple product teams, each made up of PMs, Designers, Engineers (FE/BE), QA, Analysts, and Ops - ensuring cross-functional alignment and high performance.

• Driving the automation and intelligent maintenance of large-scale, ever-changing content systems, especially around global labor laws and compliance data.

• Collaborating closely with engineering, content, AI, design, legal, support, and GTM stakeholders to deliver powerful backend systems and polished frontend experiences.

• Shaping how knowledge is structured, stored, and distributed - from schema design to UX surface.

• Elevating Deel’s UI quality by using the Knowledge Hub as a flagship product for design and usability.

• Balancing internal efficiency (CMS) with external delight (Hub, AI, and embedded surfaces).

• Keeping your team unblocked and empowered - whether through strategic leadership or rolling up your sleeves for hands-on work when needed.

• Driving clarity and rhythm within the team - managing planning, priorities, and execution through structured, lightweight agile practices.

• Building industry-leading solutions in a high-dependency environment where precision, scalability, and speed all matter.

Qualifications:

• Have 8–10+ years of experience as a Product Manager, including at least 2 years as a Lead Product Manager in a fast-paced, high-growth environment (start-up or scale-up experience strongly preferred).

• Have a strong track record of owning complex internal and external products end-to-end.

• Bring experience working on content platforms, structured data, CMSs, or AI-powered search.

• Are hands-on when needed, but know how to empower others and keep things moving at pace.

• Think in systems, abstractions, and schemas - and love working closely with engineers to bring them to life.

• Are skilled at managing cross-functional initiatives with multiple stakeholders across teams.

• Have a deep understanding of Product, Design, and how to work with Leadership to drive clarity and alignment.

• Communicate clearly and persuasively, you can turn chaos into clarity and help others do the same.

• Know how to take in a wide range of input and distill it into sharp, actionable roadmaps.

• Are comfortable saying “no,” but always with empathy and a better path forward.

• Have a high bar for quality, whether it's content precision, frontend UX, or technical integrity.

• Are a natural operator who keeps things running smoothly without introducing unnecessary processes.

• Can run clean, effective agile ceremonies and adapt them to suit your team’s working style.

• Are ideally based in EMEA or the Americas (ET timezone), and are comfortable working in a fully remote team.

Bonus If You:

• Have experience with AI/LLM tooling, automated knowledge extraction, or legal/tax tech.

• Have worked in global HR, payroll, or SaaS with structured compliance knowledge.

• Have partnered with support, content, or legal ops teams at scale.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.

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