QA, AE + 1 moreDDN is seeking a Technical Account Manager - Major Accounts to build a high-performing team and ensure customer success. This role focuses on working directly with customers to resolve issues, support project lifecycles, and deliver technical solutions for AI infrastructure. The role involves close collaboration with various teams and potentially operating in a remote capacity across multiple regions.
Requirements
- 8+ years’ technical experience working in a cross-functional environment.
- Strong leadership, planning, decision-making, and communication skills.
- Experience leading large programs.
- Experience developing and deploying scripts and tools.
- Experience working in remote teams.
- Experience developing documentation and procedures.
- Experience in managing heterogeneous hardware and software (servers, network, applications, file systems) environment projects.
- Experience in AI/ML infrastructure management and operations at scale and in cloud environments.
- Requires parallel filesystem knowledge (Exascaler, Lustre or GPFS).
United Arab Emirates
United States
IT and PL only
FR, DE + 4 more
