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We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Are you a highly organized and detail-driven professional with experience in purchasing and order management within the promotional products industry? We’re looking for a Home-Based Purchasing Associate to support a U.S.-based client by managing purchase orders, coordinating with vendors, and ensuring quality and on-time delivery of custom-branded products. This role requires strong analytical skills, excellent communication, and the ability to thrive in a fast-paced, deadline-driven environment. If you enjoy problem-solving and working closely with cross-functional teams, this could be a great fit for you.
REQUIRED CORE COMPETENCIES
Attention to Detail: Exceptional accuracy in purchase order entry, proof review, and order tracking.
Organizational Strength: Strong ability to manage multiple orders, priorities, and deadlines simultaneously.
Communication Skills: Clear, professional, and responsive verbal and written English communication.
Analytical Thinking: Ability to identify discrepancies, anticipate issues, and apply sound judgment to resolve problems.
Adaptability & Initiative: Flexible, resourceful, and eager to learn new processes and systems.
WHAT YOU WILL DO
Purchase Order Management: Accurately enter and verify purchase orders, ensuring correct vendor details, SKUs, item specifications, imprint methods, colors, and delivery dates.
Order Auditing & Proof Review: Review vendor acknowledgments and proofs for logo placement, PMS color accuracy, copy correctness, and overall compliance with quality standards.
Vendor Coordination: Communicate directly with vendors to confirm order details, request revisions, and expedite approvals when needed.
Order Tracking: Maintain detailed tracking logs for all open orders, documenting progress, approvals, and follow-ups.
Shipping & Delivery Monitoring: Track ship dates and delivery status to ensure on-time arrival for events, programs, and campaigns.
Issue Resolution: Partner with Client Relations and Sales teams to resolve issues such as damages, misprints, delays, or substitutions.
Quality Assurance: Uphold client quality standards and brand guidelines across all orders.
WHAT WE LOOK FOR
Education: Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
Experience: At least 2 years of experience in the promotional products industry or a similar purchasing/production role involving custom-branded products.
Language Proficiency: Very proficient written and spoken English communication skills.
Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Technical Skills:
Working knowledge of common decoration methods (screen print, embroidery, laser engraving, pad print, DTG, etc.)
Familiarity with industry suppliers, timelines, and production workflows
Experience with order management platforms (CommonSKU is a plus)
Proficiency in Microsoft Office, particularly Outlook and Excel
Comfortable learning and navigating company-specific systems
WHAT WE OFFER
Salary Range: PHP 30,000 - 35,000
Job Type: Full-time
Industry: Promotional
Work Shift: 8:00 AM – 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
BENEFITS OF WORKING WITH US
Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Internet stipend upon regularization
HMO coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
