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Davies North AmericaDA

Insurance Content Developer and Writer

Davies Group is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses to manage risk, operate core business processes, transform and grow.

Davies North America

Employee count: 5000+

United Kingdom only

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At Davies, the Insurance Content Developer is responsible for the the development, maintenance and performance of Davies Commercial products including Academies, High Impact Training courses, Digital Study Solutions, Self-Study resources and CPD courses.
This includes writing, evolving and tailoring the curriculum scheme of work and course blueprints, along with the development of learning plans and pathways and creating or supporting the creation of engaging digitally enabled, learning resources.
You will work closely with both the Lead Product Manager and Learning Experience team to ensure that our commercial product portfolio supports our approach of developing knowledge, skills and behaviours into fulfilling future careers and that our commercial products meet the needs of the industry and our clients in terms of professional qualification support, soft skills development and career progression.
You will take full ownership of your caseload of products, tracking and monitoring their performance and lifecycle stage. You will work closely with colleagues across the organisation to maximise product performance and resolve any performance concerns identified as early as possible.
Davies Professional Education is recognised across the Insurance and Financial Services industry for tailoring our commercial learning products to meet client needs.
We work closely with our clients to customise programme durations, develop engaging learner-facing resources, and build digital learning pathways using our Learning Experience Platform and Learning Management System. Our goal is to deliver flexible, impactful training that aligns with our clients’ development strategy.

Your New Role

  • Design and development of products across our commercial product portfolio including but not limited to Academies, High Impact Training courses, Digital Study Solutions, Self-Study resources and CPD courses.
  • Maintaining and improving our product portfolio, through analysis of competitor activity or dictated by regulatory changes, government policies or professional qualification updates.
  • Taking ownership of your product caseload, tracking and monitoring their performance and lifecycle stage.
  • You will work closely with colleagues across the organisation to maximise product performance and resolve any performance concerns identified as early as possible.
  • Undertake regular assessments of your caseload products against the product development roadmap and module updates tracker to ensure your products fall inline with the overall commercial product launch and review strategy.
  • Working with other Product Managers and the wider business to support the achievement of deadlines.
  • Working with the Learning Experience Team to storyboard eLearning and other digital learning content.
  • Working with relevant key stakeholders/partners to ensure our products continue to be market leading.
  • Managing external associates where relevant to ensure content is delivered by the required deadlines and to the required standard.
  • Creation of client product facing documents, marketing collateral and website content in line with Davies Group brand guidelines.
  • Creation of learning and development content utilising Articulate, Canva, Adobe and Microsoft applications and wrap around collateral such as digital pathway builds, digitising study guides and writing specimen exams across products when necessary
  • Sharing best practice with others during team meetings and ad hoc.
  • Building engaging and digitally led learning pathways on our Learning Experience Platform and Learning Management System.
  • Promotion of our product portfolio through social media posts and campaigns.
  • Working with Subject Matter Experts to be able to provide guidance on the creation of learning content.
  • Providing input and instructions to the Learning Experience Team as to how our products are displayed and accessed through various online platforms, websites and apps.

What You'll Bring to the Role

Essential
  • Qualified to at least CII Diploma in Insurance level.
  • Confident in being able to translate key CII Diploma content into user-friendly, engaging learning resources
  • Previous experience in an L&D environment, developing, writing, and delivering content (Insurance-related content, advantageous)
  • Strong ability to manage time effectively, prioritise tasks, and communicate clearly across teams and stakeholders
  • A proactive mindset with a focus on innovation and continuous improvement
  • High attention to detail and commitment to quality assurance in all aspects of content creation and delivery
Desirable
  • Experience in market research and competitor analysis
  • An understanding of education product marketing
  • Knowledge of using Learning Authoring tools such as Articulate
  • Experience of building pathways on Learning Management Systems
  • Experience in creating exam support content, particularly CII
  • Solid internal and external stakeholder engagement and relationship building skills.

Benefits

Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
  • Join us and enjoy our ever-evolving benefits, including but not limited to:
  • Reward platform – discounts for over 800 retailers
  • 25 days holiday (rising with service)
  • Well-being centre
  • Recognition programme
  • Paid fertility appointments
  • Fostering friendly employer
  • Pension - matched contribution at 5%
  • Life Assurance (4 x basic salary)
  • Development, training, and professional qualification

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Davies North America

Learn more about Davies North America and their company culture.

View company profile

What began as a modest, mid-market loss adjusting and claims third-party administrator in the UK with around 250 employees and approximately £30 million in annual revenue in 2013, has undergone a remarkable transformation. Davies Group, under the leadership of Group CEO Dan Saulter since July of that year, embarked on a journey of significant growth and diversification. Initially focused on serving clients within the United Kingdom, the company has expanded its horizons dramatically over the past decade. This expansion wasn't just geographical; it also encompassed a significant broadening of its service offerings and a deep investment in technology and innovation.

Today, Davies Group stands as a prominent specialist professional services and technology firm. It partners with leading insurance, highly regulated, and global businesses, helping them manage risk, operate core business processes, and achieve transformation and growth. The company's evolution has been marked by strategic acquisitions and a relentless focus on enhancing its capabilities. This includes substantial investment in research and development, artificial intelligence, platform integration, and underlying business systems. The commitment to its people has also been a cornerstone of its journey, with significant emphasis on colleague development. As a result, Davies Group now boasts a global team of over 8,500 professionals operating across more than 20 countries, including major operational hubs in the UK and the US. The firm serves a diverse client base of over 1,700 organizations spanning insurance, financial services, the public sector, and other highly regulated industries, offering a comprehensive suite of solutions that cover the entire risk and insurance value chain.

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Davies North America

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Davies North America hiring Insurance Content Developer and Writer • Remote (Work from Home) | Himalayas