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DataVisorDA

Sr. Technical Project Manager - Client Service Delivery

DataVisor is an AI-powered fraud and risk management platform that utilizes unsupervised machine learning to help enterprises detect and prevent various digital threats in real-time.

DataVisor

Employee count: 51-200

Canada only

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

Position Overview:

We are seeking a highly skilled technical Project Manager to join the client service team. On one hand this is a client-facing service delivery manger role. The ideal candidate will be managing all client communications and driving overall delivery schedule, be responsible for designing and implementing innovative integration solutions that meet our client's technical and business requirements. This role involves working closely with clients, sales teams, and other stakeholders to ensure successful project outcomes. On another hand, this is a technical delivery role. The candidate will be responsible for driving and managing all engineering threads in order to deliver the project, and conduct technical hands-on work as needed. This is also a technical hands-on role.

Key Responsibilities:

  • Manage and drive client communications throughout the entire delivery, align different client stakeholders, ensure project is delivered successfully without delay.
  • Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes.
  • Understand the client's product and business logic to recommend the best solution that addresses specific client needs. Provide strong solutioning and consulting services.
  • Take the project management role to ensure the client onboarding project runs as expected and under control.
  • Provide technical expertise and guidance throughout the implementation and deployment phases, to integrate with the client systems.
  • Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems.
  • Stay updated on financial services industry trends and emerging technologies to continuously improve our solutions and offerings.
  • Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.

Requirements

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a technical Project Manager or in a similar technical role.
  • Strong understanding of software development, system architecture, and integration principles. Strong solutioning skills on Saas platform data integration.
  • Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Strong client-facing communication skills and consultant/client management capabilities.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
  • Creative problem-solving skills and a results-oriented mindset.
  • Knowing auti-fraud in the Financial or internet industry will be a plus.
  • Experience in real-time computing, big data, or machine learning will be a plus.

Benefits

Health Insurance, PTO

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

Canada +/- 0 hours

About DataVisor

Learn more about DataVisor and their company culture.

View company profile

DataVisor is a global leader in AI-powered fraud and risk management. Founded in 2013, the company provides an end-to-end Software-as-a-Service (SaaS) platform that leverages advanced artificial intelligence and machine learning capabilities to protect large consumer-facing enterprises and financial institutions from a wide array of digital threats. These threats include fraudulent transactions, spam, fake reviews, promotion abuse, fake application installs, identity theft, and money laundering. DataVisor's mission is to build and restore trust online by enabling organizations to proactively combat evolving fraud patterns in real-time.

The company's platform is distinguished by its patented unsupervised machine learning (UML) technology. This approach allows the system to identify new and unknown malicious actors and coordinated fraud rings without relying on historical labels or training data, which is crucial for staying ahead of sophisticated and rapidly changing attack vectors. DataVisor's solutions are designed to be data-agnostic, capable of ingesting and analyzing vast amounts of data from various sources to provide a holistic view of risk. The platform offers comprehensive capabilities including data orchestration, real-time feature computation, a flexible decision engine, and powerful case management tools. It is built to scale, handling high transaction volumes with low latency, making it suitable for some of the world's largest organizations. DataVisor serves a diverse range of industries, including financial services, banking, credit unions, fintech, e-commerce, social platforms, and digital payments, helping them to reduce fraud losses, improve operational efficiency, minimize customer friction, and ensure regulatory compliance.

Claim this profileDataVisor logoDA

DataVisor

Company size

51-200 employees

Founded in

2013

Chief executive officer

Yinglian Xie, Fang Yu

Employees live in

View company profile

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DataVisor hiring Sr. Technical Project Manager - Client Service Delivery • Remote (Work from Home) | Himalayas