United States onlyAbout Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
The Role:
The Account Manager (AM) will be accountable globally for overall customer relationships, exceptional customer satisfaction, and revenue growth. They will own all sales activities, from lead generation through order close in an assigned territory or set of named accounts and are responsible for maximizing revenue growth and account penetration. This role will also be responsible for achieving sales quota and new business growth targets.
This is a highly visible role that requires industry expertise and strong consultative skills. A successful Account Manager helps the customer realize the greatest possible ROI from the Informetric portfolio and successfully develop new business leading to achievement of sales quota and growth targets.
Responsibilities:
- Meet or exceed quarterly and annual sales targets as well as provide accurate and timely sales forecasts to senior management.
- Cultivate and maintain positive relationships with key decision-makers and customers at both the engineering and leadership levels within assigned accounts.
- Understand customer needs, challenges, and goals to provide tailored solutions and ensure customer success.
- Develop and manage pipeline and advance sales opportunities through the sales process from contact to close.
- Maintain accurate pipeline and contact records in our CRM.
- Leverage the pre-planned Sales/Marketing activities (trade shows, conventions, email/social media campaigns, etc.) to acquire new logos.
- Analyze the Informetric dormant customers by industry/business/segment to develop a growth strategy. Prospect into new and existing accounts via telephone/email and with the use of online sales platforms.
- Develop clear and effective written proposals/quotations for current and prospective customers that represent maximum value to the customer and fair price for Informetric. Ensure that proposals address customer’s key issues, needs, and requirements.
- Present on Informetric software solutions, provide quotations, negotiate deals, obtain contracts and purchase orders.
- Coordinates sales effort as needed with internal teams (marketing, sales management, accounting, and technical services groups).
- Plan new sales/marketing activities by analyzing each business industry/segment aligned with Informetric business portfolio.
- Stay informed about industry trends, competitive landscape, and customer needs to identify new business opportunities.
Required Qualifications:
- Bachelor’s degree in technical, engineering, business or related field with 2+ years successful sales experience in the software industry.
- Ability to manage numerous opportunities and priorities while tracking progress.
- Ability to understand the deployment of manufacturing software applications.
- Networking skills, ability to drive new contacts and maintain good business relationships
- Results-oriented with a track record of achieving and exceeding sales targets.
- Excellent communication, negotiation, and interpersonal skills.
- Experience or familiarity with CRM tools.
- Travel: up to 50% (domestic and international)
- Strong understanding of life sciences manufacturing industry with knowledge of technologies, products, and market dynamics preferred.
