Technical Support Engineer (L1 / Frontline Support)

Technical Support Engineer for Databento, a fast-growing startup providing modern APIs for financial market data. Responsible for first-line support, resolving customer issues, and escalating more complex issues.

Requirements

• Bachelor's degree in computer science or comparable technical background
• At least 2 years of experience in technical support, QA, or engineering
• Working proficiency in Python
• Strong technical communication skills

Benefits

• Equal employment opportunities to all employees and applicants
• Accommodations for qualified applicants with disabilities
• Encouragement for underrepresented applicants to apply