CRO Digital Product Manager

About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).

We are seeking an experienced Shopify Project Manager who combines strong project management expertise with technical Shopify development skills. The ideal candidate thrives in collaborative environments, is proactive in identifying solutions, and has a deep understanding of e-commerce workflows and best practices. If you excel in managing complex projects, are detail-oriented, and possess excellent communication skills, we’d love to hear from you.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, and Portugal.

What You'll Do:

Shopify Expertise

• Create and optimize data-driven CRO strategies (e.g., A/B testing, funnel optimization) to enhance user engagement and increase conversions.

• Performing maintenance, analysis, optimization, and developing new site features and updates.

• Troubleshooting and resolving issues that may affect platform performance during and post-launch.

• Install and configure Shopify apps and third-party integrations.

Project Management

• End-to-end implementation of a new Shopify e-commerce store.

• Develop project plans, timelines, and budgets that align with business objectives.

• Coordinate with teams across Design, IT, Marketing, and Business Operations to ensure on-time, on-budget delivery.

• Monitor progress, resolve roadblocks, and adjust resources or timelines when needed.

• Provide regular status updates and key metrics to stakeholders.

Technical Leadership

• Ensure project feasibility and alignment with e-commerce best practices.

• Evaluate third-party tools and APIs for seamless integration into the website.

• Stay updated on Shopify features, updates, and industry trends to recommend site improvements.

Collaboration and Communication

• Serve as the primary point of contact between technical teams, external vendors, and stakeholders.

• Translate business requirements into actionable tasks for developers.

• Foster effective communication and resolve problems across all project teams.

What You’ll Need:

Experience:

• 2 - 3 years in e-commerce or web project management.

• Experience in CRO and SEO fundamentals

• Hands-on Shopify experience.

• Familiarity with Shopify APIs and third-party tool integrations.

Skills:

• Expert in Shopify. It is your second language.

• Strong understanding of SEO, Conversion Rate Optimization, and e-commerce workflows.

• Proficiency in project management tools (Notion).

• Advanced organizational, and time-management skills.

• Excellent verbal and written english communication skills, with the ability to present complex ideas clearly.

• Experience with HTML, CSS is a plus

What it's like to work at Darkroom

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

• Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and 10 holidays throughout the year to keep you recharged and sharp.

• Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona!

• Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

• Finances, growth, and retirement: Equity incentives, and a profit-sharing opportunity so we can help you save as the company grows.

• Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements