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CyrusOneCY

Senior Operations Engineering Program Manager

CyrusOne designs, builds, and operates sophisticated data centers worldwide, offering solutions tailored for growing digital needs.

CyrusOne

Employee count: 1001-5000

United States only

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CyrusOne is a leading global data center developer and operator, delivering secure, scalable, and reliable infrastructure solutions for the world’s largest enterprises and hyperscale customers. We are committed to operational excellence, innovation, and delivering high-performance environments that support critical business needs.

The Operations Engineering Team Manager plays a key role in driving execution across major engineering initiatives. This role is responsible for developing and implementing frameworks that support the successful delivery of strategic programs and operational priorities. The position leads the tracking and reporting of key performance metrics, evaluates program and process effectiveness, and provides actionable insights to support continuous improvement. This individual partners cross-functionally to translate strategic plans into measurable outcomes, ensuring alignment, accountability, and operational impact across the engineering organization.

Key Responsibilities

  • Lead the strategy, development, and continuous evolution of the CyrusOne Data Center Operations Runbook, ensuring alignment with operational priorities, scalability across sites, and long-term sustainability.
  • Drive enterprise-level standardization across Operations Engineering by establishing and enforcing consistent processes, documentation, and execution models. Key areas include Root Cause Analysis (RCA), Engineering Change Management, site drawing and Sequence of Operations (SOO) control, and operating procedure governance and quality.
  • Partner cross-functionally with Reliability, Electrical, and Mechanical Engineering leaders to translate technical requirements into scalable operational policies and programs, driving alignment, adoption, and consistent execution across the organization.
  • Identify systemic gaps, inconsistencies, and inefficiencies across existing processes, and lead cross-functional initiatives to address them—improving operational performance, reducing risk, and increasing overall effectiveness.
  • Establish and drive program-level metrics, reporting, and performance tracking to measure effectiveness, provide visibility to leadership, and inform data-driven decision-making and continuous improvement efforts.

Education and Experience

  • B.S. Engineering (Electrical, Mechanical, Industrial Engineering or other technical degree)
  • 10 - 12+ years in Data Center/Critical Infrastructure industry

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

10 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About CyrusOne

Learn more about CyrusOne and their company culture.

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CyrusOne is a leading global data center developer and operator, dedicated to providing sophisticated digital infrastructure solutions. Our customers face significant challenges such as scaling their operations rapidly to meet ever-increasing compute demands and managing sustainability in a world that is increasingly driven by data. This is why we partner with organizations to create purpose-built data center solutions that align precisely with their business objectives. Our collaborative approach combines innovative design with proven development practices to ensure rapid, reliable deployment across various global markets.

We lead in hyperscale data center solutions, delivering the performance, availability, and scalability required by the world's largest corporations. Moreover, our commitment to sustainability drives our goals, including achieving climate neutrality by 2030 through focused climate action, water conservation, biodiversity protection, and circular economy practices. With locations strategically positioned across North America, Europe, and Asia Pacific, CyrusOne empowers businesses with secure colocation and effective data center solutions tailored to meet evolving technology needs. Additionally, our expert support teams are dedicated to ensuring exceptional service, enabling seamless customer experiences as they adapt to the digital landscape.

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CyrusOne

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