Health Coach - Registered Dietitian

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Health Coach Dietitian roles is fully remote, and candidates can apply from any state, however, there is a preference for candidates that live in either MST or PST time zones.

Normal Working Schedule: Monday -Friday 8:30am-5:00pm in time zone of residence with flexibility needed for member calls after 5pm. Candidates in EST time zone may need to work at least from 9:30am-6:00pm EST as their standard shift to provide the needed coverage for members in MST and PST time zones.

Utilizes a collaborative process of assessment, planning, implementation, and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal nutritional status.

Assessment of Members:

• Through the use of clinical tools and information/data review, uses knowledge and experience of nutrition and diet planning to conduct comprehensive evaluation of member’s nutritional status and risks.
• Utilizes assessment techniques to determine member’s level of health literacy, technology capabilities/access, and readiness to change.

Enhancement of Medical Appropriateness and Quality of Care:

• Assimilate health/nutritional assessment data to establish a recommended nutritional approach based on member’s health status/risks, education, preferences, and support needs
• Partners with members to identify opportunities for integration into available internal/external programs.
• Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives.
• Identifies and escalates quality of care issues through established channels.
• Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
• Utilizing interviewing and active listening skills, provides nutritional coaching, information, and support to empower the member to make ongoing independent healthy lifestyle choices.
• Interprets and utilizes clinical guidelines/criteria to positively impact members health.
• Provides up-to-date information to help facilitate the member’s understanding of his/her health status.
• Helps member actively and knowledgably participate with their provider in healthcare decision-making.

Required Qualifications

• Registered Dietitian licensure through the Commission on Dietetic Registration
• Registered Dietitian Licensure if required in the state of residence
• Upon hire, it will be required to obtain licensure in multiple states (approximately 20 states) where members reside, with CVS supporting the cost of required licensure
• 5+ years of experience working in a multidisciplinary team
• 5+ years of experience with weight management, disease management, medical nutrition therapy and health lifestyle behavior change

- 5+ years of coaching experience

• Requires strong technical skills for working with multiple monitors and programs, proficiency with MS Office Suites (Outlook, Word, Excel)
• Must be willing to work Monday -Friday 8:30am-5:00pm in time zone of residence with flexibility needed for member calls after 5pm. Candidates in EST time zone may need to work at least from 9:30am-6:00pm EST as their standard shift to provide the needed coverage for members in MST and PST time zones

Preferred Qualifications

• Certified Diabetes Care and Education Specialist (CDCES)

- Candidates from MST/PST time zone

• Experience in facilitating patient/client positive behavioral change .
• Background in motivational interviewing, active listening skills, Trans theoretical Model, mindfulness based, and other evidence-based coaching techniques preferred.
• Managed Care Organization experience preferred
• Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations

Education

Bachelor’s degree required

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits